[Q] Kies on PC does not work via USB?

---

Hi,

I can't connect my Note to Kies using USB.

Tried installing the drivers again, Different ports. It works via Wifi but not USB?

Also tried switching from MTP to USB storage mode and back but it's not working?

Anyone got any idea's

Oh I've tried different cables as well

Thanks

Hi,

Try to manually update your USB drivers (in the Windows Hardware Divice Manager)

When you open it you'll either see a device with a question mark or find the Samsung under USB devices.

Hope this helps,

Ton

Try a reboot of pc after doing connection troubleshooting through Kies, als disconnect and reconnect phone to pc and pass lockscreen on phone

Which rom are you on?

Sent from my GT-N7000 using Tapatalk 2