Default [Q] HTC sync problem

Any ideas on how to get HTC sync to recognize this phone? I hope somebody hasn't already posted about this--I searched to no avail.

I couldn't get it to work on my Wildfire S either. Tried enable USB debugging, run as admin, run in compatibility mode for differrent OS (I'm running Win 7 64 bit). Read somewhere that it might be a firewall issue and only worked when internet connection disabled, but that didn't work either. Any other ideas?