Hardware display problem with I/O tablet

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My Galaxy Limited Edition from I/O has developed a nasty display problem. I'm pretty sure this is a hardware defect and it needs to go to Samsung for support, but I thought I'd check here first to see if anybody else has run into this issue. For about 2 weeks now the display becomes for lack of a better term 'fuzzy'. The phenomenon gets worse from left to right. It's almost like the pixels are moving on the screen making everything fuzzy. Sometimes it gets so bad that any text can't be read anynore on the right side of the screen. I have attached some screen shots.

I have played with all the brightness controls etc, turned auto control on and of, rebooted a thousand times, let the battery run empty, used it on a full charge all make no difference whatsoever. The wierd thing is that this problem is intermittened. Some day I pick it up and the display will be fine for a few minutes then it's hosed again

Does anyone know what the process is to send these IO tablets to Samsung? Am I going to get the same one back or will they send me a refurb production unit? I'd like to keep mine since it has the cool back, but it's pretty useless in it's current condition. Is there a special contact for IO tablet support?

I should mention that the device is bone stock. No custom rom, not rooted etc. It is running 3.1, I haven't upgraded to the latest official 3.2 yet cause I actually like Pulse.

Thanks,
-Marc

Anybody? Am I the only one who's tablet has suffered this fate?

Definitely looks like hardware fault, graphics chipset, a loose cable, screen matrix, take your pick fact that it is intermittent and works after start then goes awry points to heating fault

Have two IO tabs myself since day one and know that during the initial rush of everybody playing, programming, wiping, semi-bricking etc the response of Samsung is that you must be in USA for guarantee cover to operate... however, that was before other service centres had any access to tab files and firmware.... best you can do is ring sammy and ask if they can repair and whether or not you can retain the le back panel... true it is cool and limited edition

What did you end up doing?

I have the excatct same problem.

I just returned my i/o cause the screen was lifting up. They actually said the back was faulty too and replaced it... With another io back. They were real willing to fix it for me and im sure thry will do the same for u. They do have a special number for these tabs vs tbe retail ones but if u call the normal number u will just get forwarded to the right people once u tell them which tab u have. I def got the same tab back they did not give me a refurb or a retail!

Sent from my GT-P7510 using xda premium

Hardware display problem with I/O tablet

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i also had the same problem . waiting for the solution yet.

1) Get rid of the Samsung apps like the AP widget, the photo widget, the AccuWeather widget

2) Set your task killer to kill those gd apps any time they start

3) Change your wall paper to something lower res.

Been working perfectly ever since.....

Originally Posted by xTONEx

I just returned my i/o cause the screen was lifting up. They actually said the back was faulty too and replaced it... With another io back. They were real willing to fix it for me and im sure thry will do the same for u. They do have a special number for these tabs vs tbe retail ones but if u call the normal number u will just get forwarded to the right people once u tell them which tab u have. I def got the same tab back they did not give me a refurb or a retail!

Sent from my GT-P7510 using xda premium

Glad you got it sorted....wonder if the OP tried the same as I suggested

---------- Post added 23rd May 2012 at 12:00 AM ---------- Previous post was 22nd May 2012 at 11:55 PM ----------

Originally Posted by morrighu

1) Get rid of the Samsung apps like the AP widget, the photo widget, the AccuWeather widget

2) Set your task killer to kill those gd apps any time they start

3) Change your wall paper to something lower res.

Been working perfectly ever since.....

WTF? Have you read the other posts???

Had the very same problem OP had with their IO tablet as well. What I ended up doing was calling down to Samsung and talking to one of the reps there who was kind enough to warranty the tab.

1-800-726-7864

Navigate the options and you'll end up talking to someone. I think the magic words to use are "Google IO" and "display problems".

I also started getting bleeding colors on my tab. I can't have the tablet repaired here so I had no choice but to see what I could do on my own. It turned out to be the flex cable between the lcd screen and the motherboard. The sad thing is that the cable is attached to the screen, so I need a new lcd screen for my tab.
Unfortunately it's just as difficult to obtain an lcd for our P7100, they either don't have it or it's out of stock.
If anyone has info on parts compatibility between 10.1" tablets or knows of some place that sells the lcd screen for our "v", please let me know.

In the meantime I got a P7500 from my operator on contract but I like P7100 more and would like to have it working again.