[Q] ICS Update Error

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hi,

i have a htc sensation with android version 2.3.3 and i am trying to update it to ics. i get an error just like the one in the attached image.

the phone is from US and i am based in Europe

I would appreciate any suggestions on how to fix this. Thanks!

Originally Posted by pitutz

hi,

i have a htc sensation with android version 2.3.3 and i am trying to update it to ics. i get an error just like the one in the attached image.

the phone is from US and i am based in Europe

I would appreciate any suggestions on how to fix this. Thanks!

Do you have the stock recovery installed? It will only flash the official OTA update with the stock recovery. You can not use a custom recovery like Clockwork Mod Recovery or 4EXT Recovery.

firstly can you get a a signal with your phone since i do believe you got the 4g model?? also have you done a system factory restore before you try to update, you might need to backup either first, maybe it got to do with version or CID on your phone, not to sure never dealt with an international phone before... give more details, like software version and kernel version,

Originally Posted by T-Macgnolia

Do you have the stock recovery installed? It will only flash the official OTA update with the stock recovery. You can not use a custom recovery like Clockwork Mod Recovery or 4EXT Recovery.

I just got the phone yesterday, so I don't know if it has stock recovery. Can you tell me how i can check this please?

If I don't have it, i could use some instructions on what i need to install.

Thanks.

Originally Posted by darkwildchild79

firstly can you get a a signal with your phone since i do believe you got the 4g model?? also have you done a system factory restore before you try to update, you might need to backup either first, maybe it got to do with version or CID on your phone, not to sure never dealt with an international phone before... give more details, like software version and kernel version,

hi

yes, signal works, although the available network is a 3g one. i got the phone yesterday so i don't know if the previous user did a system factory restore - i have not.
details you asked for:
- android version: 2.3.3
- software number: 1.34.666.1
- kernel version: 2.6.35.10 - ge52b0af, htc-kernel@and18-2#1, SMP PREEMPT Thu Jun 2 21:21:05 CST 2011
- baseband version: 10.46.9007.00u_10.12.9007.01_m3
- build number:1.34.666.1 cl79935 release-keys

Let me know if you need other details. Thanks

Can anybody help me with this?