I have tried it now on two PCs on two different networks, one running Win 7 and the other running Win 8. I have looked on the net but can't really find anything helpful.
Anyway, never having had the phone before I found it odd that it came with a call and message history. Even after I reset the phone it still has a history, pictures of people from Facebook with pictures that are obviously professional shots. All messages are from people each other how great their new Windows phone is.
Also, if I don't use the phone for a couple of minutes it starts a phone demo video/slide show. I am now thinking I have a demo OS even though I can make calls and surf the net. Current OS is 7.0.7004.0
What can I do to totally wipe this phone and start from blank?