[Q] HELP!!!! Phone is dying (Warranty issue)

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My phone camera has pink and green line....
I have tried on stock rom
ROM 1.28.531.9 / Radio 10.48.9007.00U_10.12.9007.07
ROM 1.63.531.2 / Radio 11.59.3504.00_11.16.3504.20_2

cm9, virtuous but the problem still persist with/without microSD...
wipe data (camera)/cache seemed useless

I think it is hardware failure but Im facing the problem of claiming warranty:

Am I qualify to claim warranty/asking for a replacement if Im the user outside US since my country doesnt have t-mobile at all? If possible, how? Can I ask anyone here to help me to claim warranty by sending it to t-mobile centre?

Thank you.

Is your phone S-off? You have to revert back to complete stock before you send it in for warranty repair, or they might not fix it

S-OFF - S-On Unlocked -Relocked

My question is am i qualify to claim back the warranty by providing phone and IMEI if I ask a rep to help me to claim it? And Im not the first owner of this phone.

Can't hurt to give them a call...

Originally Posted by edwardng

S-OFF - S-On Unlocked -Relocked

My question is am i qualify to claim back the warranty by providing phone and IMEI if I ask a rep to help me to claim it? And Im not the first owner of this phone.

yea call them...but make sure its not water damaged because thats what they will blame it on no matter what and slap you with a $80 fee (first hand experience)

Originally Posted by xmc wildchild22

yea call them...but make sure its not water damaged because thats what they will blame it on no matter what and slap you with a $80 fee (first hand experience)

http://www.theinternetpatrol.com/do-...es-what-to-do/

This is a known issue... @@

Originally Posted by edwardng

This is a known issue... @@

I've seen the pink and green stuff one time. I freaked out and ripped my battery out and put it back in, once it booted the camera was fine and I have yet to see it happen again

Sent from my myTouch_4G_Slide using Tapatalk 2

Originally Posted by strapped365

I've seen the pink and green stuff one time. I freaked out and ripped my battery out and put it back in, once it booted the camera was fine and I have yet to see it happen again

Sent from my myTouch_4G_Slide using Tapatalk 2

Thanks anyway but it didnt fix the problem

@xmc
I recently sent in my Droid 4 and Motorola claimed it water damaged. They refused to repair or replace. Indicator was negative. They said there was corrosion inside on the mainboard and sent it back no charge. Phone has never seen water or moisture as far I know...

Sent from my myTouch_4G_Slide using xda app-developers app

thats weird....maybe Motorolas policy? I know that HTC sends you a replacement if your water damaged (however I didnt tell them it was water damaged and I ended up paying $80) because I used to have the regular mytouch 4G and at the time HTC was out of stock so they sent me a Slide.