Originally Posted by SkillfulMmd
Hey Mark Im having a problem with the tool-kit not picking up my serial number. I have installed the drivers and the tool-kit in the root and I have never used Kies nor is it installed on my machine yet after installing the drivers (phone Un-plugged) and then plugging it in and getting them to install I still cant get the tool-kit to show the serial.
IS there anything in particular I'm doing wrong?
Don't know if it helps but im running windows xp sp3 running both applications with admin rights :/
i had the same issue.. check if USB debugging is switched on.. and restart your system and the phone.. once you connect if it tries to install the drivers wait till it compeltes then open the application.. it works
Device : LG-P500, Samsung Galaxy Tab 10.1, LG Optimus Black, Samsung Galaxy SIII
Android V :Android HD Revolution v12
Previous Devices.. BB Curve 9360, LG Optimus Black, BB Bold 9780, LG Optimus one, Nokia 5800, Nokia 3500 Classic, Nokia N70, Nokia 1110, Nokia 6680, Nokia 7610, Nokia 3120, Nokia 3510i, Nokia 2300, Nokia 1100, Nokia 3315, Nokia 3310