N7 with defective speaker?

Search This thread

Koshuu

Member
May 21, 2009
28
1
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.

First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.

I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.


*UPDATE*
I've just received an email back from the play store complete with custom checkout link to order my new N7 at no charge. Provided of course the defective unit is returned within 21 days, or I'm charged for the new one. they've provided the necessary shopping label to print out and use for the return as well. So here's hoping the new one will be in perfect working order.

Sent from my Galaxy Nexus using xda premium
 
Last edited:

Koshuu

Member
May 21, 2009
28
1
Prolly a defective unit man. Get it replaced!

Sent from my Galaxy Nexus using xda premium

That's what I was afraid of, doesn't seem like anyone else has issues with it. Hopefully it doesn't become some huge hassle to replace. Especially if they're still filling pre-orders who knows how long it'll take to get back.

Sent from my Galaxy Nexus using xda premium
 

ruijin

New member
Oct 3, 2009
1
0
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.

First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.

I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.

Sent from my Galaxy Nexus using xda premium

I got the same problem here. Probably will try to get a replace. Really disappointing.
 

Koshuu

Member
May 21, 2009
28
1
I got the same problem here. Probably will try to get a replace. Really disappointing.

I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.

So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.

Sent from my Galaxy Nexus using xda premium
 
  • Like
Reactions: ruijin

apurvaappu

Member
Sep 27, 2011
13
1
N7 Defective Speaker

Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.

First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.

I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.

Sent from my Galaxy Nexus using xda premium

Even I have the same problem. Got N7 yesterday and the speaker has a huge vibrating noise when it plays any video or song.

Can someone tell me what should I do? Do i have to get it replaced???
 

apurvaappu

Member
Sep 27, 2011
13
1
I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.

So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.

Sent from my Galaxy Nexus using xda premium

No body picks the call.. Can you tell me what option did you press is it option 1 or 2 ??

Or how long did they take to answer your call ??? I am just tired of being on hold....

---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------

Yes. Just call Google.

Thanks... But no one seems to answer call in the play store for devices
 
Last edited:

tomg321

New member
Jul 8, 2010
1
0
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.

First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.

I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.

Sent from my Galaxy Nexus using xda premium

I have the same exact problem with the speaker on my nexus 7. I called Google yesterday and told them about my problem. The guy had me do a factory reset, which obviously was not gonna solve the problem. He then told me that I would be emailed by a specialist within the next 48 hours about what to do next. I have not gotten an email yet. I really wish they would just send me a new one. I feel like it may be weeks before I have a new one.
 

hhhealthy

New member
Feb 25, 2010
2
0
Same issue here

I tried calling earlier today and ran out of time and had to hang up before i got through. called again a few minutes ago and i was only on hold for about a minute. The guy i spoke with said he had to escalate it as a DOA and i should hear back in the next couple of days via email.

Seems like they are actively working to fix their service issue. i got an email confirming that it was being escalated and the email states that if something else occurs to me i can just reply back to that email and it was be filed away to the specialist dealing with me. that is pretty nice.

now i just wait and just use it with headphones or a BT speaker.
 

Koshuu

Member
May 21, 2009
28
1
No body picks the call.. Can you tell me what option did you press is it option 1 or 2 ??

Or how long did they take to answer your call ??? I am just tired of being on hold....

---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------



Thanks... But no one seems to answer call in the play store for devices

It took me almost an hour to get through, I actually just plugged in some headphones and went about my day at work while on hold. Just keep at and they'll pick up eventually.

As of now I haven't heard anything else back as far as a new device making its way out to me. I did receive the same email though about my call being forwarded to a specialist to handle everything.

Sent from my Galaxy Nexus using xda premium
 

fatogre

Member
Jan 21, 2008
6
0
Crackling, Distortions at higher than 1/2 volume

Mine gets distorted and crackly above 1/2 volume. It's especially noticeable when listening classical music at FULL volume.

Can you guys test this out and see if this is a problem for you? Or is it just crappy speakers that everyone has?
 

dude2k5

Senior Member
Jul 9, 2010
761
284
www.futurenology.com
Mine gets distorted and crackly above 1/2 volume. It's especially noticeable when listening classical music at FULL volume.

Can you guys test this out and see if this is a problem for you? Or is it just crappy speakers that everyone has?

Mine came fine and worked perfect at full volume. Then the next day it all of a sudden started to act up and sound weird when you get above 75%. I am going to RMA, I'm waiting for the email from the tech.
 

sharms115

Member
Jan 21, 2011
19
4
Replaced device has Crackling speaker!

It maybe just my bad luck but I just got my replacement device today (first one had dead pixels), and right when i turned it on i could faintly hear a crackling in the speakers. Am I able to get a second replacement device? I really don't want to go through the hour long calling waits again lol.
 

Top Liked Posts

  • There are no posts matching your filters.
  • 1
    Prolly a defective unit man. Get it replaced!

    Sent from my Galaxy Nexus using xda premium
    1
    I got the same problem here. Probably will try to get a replace. Really disappointing.

    I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.

    So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.

    Sent from my Galaxy Nexus using xda premium