HTC One X screen artifacts

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Hi guys, have you seen screen problems on the One X like this?

www-youtube-com/watch?v=VFvABvJXDc8

(sorry about the badly typed link, I'm new to the forums, an the system won't let me post links . So please replace the - to . in www-youtube-com to see the video. Also the video is a bit long, but luckily I managed to replicate all of the problems in one take. Annotations are in english/hungarian).

I made this video just after I got the phone back from the repair service*, they said that they fixed it by upgrading the software to Android 4.0.3 and "Software number" 1.29.707.11, but apperently this not solved the problem.

Is it possible that this is software based, or it is hardware related?
And if it's software should I take the matters in my hand, and try different ROMs to see which fixes it or stick to the warranty and fight with the repair service until they fix it? (I expect the latter to be a long process and I won't be able to use the One X for a few more weeks/months.)

Thanks for your help,
d


*The problems why I sent back were exacly the same like now.

thats weird the problem is indeed solved by 1.29.x.11

ur unit is defected mate

i got real pissed off with htc, i sent my phone to them twice, and all they did was reinstall the software... wankers.

it looks like hardware to me, looks like a dodgy connection.

get in touch with your retailer and demand a replacement. it's not acceptable sending back devices that AREN'T fixed.

the repair isn't supposed to inconvenience you. thats what the uk consumer law states anyway. so now they have inconvenienced you, it's time they sent you a brand new one.

Originally Posted by lawrence750

i got real pissed off with htc, i sent my phone to them twice, and all they did was reinstall the software... wankers.

it looks like hardware to me, looks like a dodgy connection.

get in touch with your retailer and demand a replacement. it's not acceptable sending back devices that AREN'T fixed.

the repair isn't supposed to inconvenience you. thats what the uk consumer law states anyway. so now they have inconvenienced you, it's time they sent you a brand new one.

yea one thing for sure, htc should have purged or recalled the entire defected batch, it would have earned the respect of customers instead of rage

Sounds like they were too lazy to repair it properly.

So hardware it is, I will fight the long fight then. Thanks guys for the quick help!

Hello guys!
I am having the exact same problem!
This even happens on safe mode!
But becomes less frequent when the phone is connected to a PC or being charged.
Are you 100% sure that this is a hardware issue!??
This is my first HTC phone and I am not very familiar with them.
I bought the phone from the UAE back in June, but now I am in Tunisia... And there no HTC representation here to return the phone?

The outcome

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Finally, after 80 days in the service, I have the results: this problem got solved by replacing this defective unit with a completely new one. No software solution, no motherboard repair – a brand new One X. So if you have the same symptoms, I would recommend to ask for a replacement, a new phone (for mer the warranty period – 2years – restarted also). The new one works flawlessly (so far ).