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zachf714
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Default [Q] Has anybody had their keyboards battery expand

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mrevankyle
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Not quite sure i follow but if you mean putting extra batteries in the dock i do believe that is possible if you have the soldering know how, i know you can fit in a hard drive so an extra battery shouldnt be too hard
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lacrossev
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Expand as in when the battery is overloaded and the whole casing bulges?
 
zachf714
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Originally Posted by lacrossev View Post
Expand as in when the battery is overloaded and the whole casing bulges?
Yes that happened to mine and had to send it in... Guess what...they sent it back with broken pieces on plastic under the zero key and very dinged up... Ha to fix it myself wasent sending it in to them for 2 weeks again just to have it come back messed up

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MasterDecker
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Originally Posted by zachf714 View Post
Yes that happened to mine and had to send it in... Guess what...they sent it back with broken pieces on plastic under the zero key and very dinged up... Ha to fix it myself wasent sending it in to them for 2 weeks again just to have it come back messed up

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Mine did the same thing. I sent the keyboard back to them, they sent it back saying it was fine. I called them and complained that not only did they not fix the issue, but that the keyboard INCLUDING shipping time and all was still under 4 months old. They had me send it back in to them, they got it, and within a week I had a brand new one waiting for me when I got home, with a notation that the original one had a loose solder joint that would allow the charging system to "overload" the battery pack and "caused" it to expand, but under normal usages the keyboard should not have done this, it "MUST" have been something I was doing.

I replied back to them that I had the tablet docked and charging overnight as I had used both battery packs to shut down points. They had me send the tablet back this time, and found that there was a "loose" connection between the tablet AND the dock that caused the issue with the battery. They replaced both my new replacement keyboard AND my tablet and extended the warranties for both.
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zachf714
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Originally Posted by MasterDecker View Post
Mine did the same thing. I sent the keyboard back to them, they sent it back saying it was fine. I called them and complained that not only did they not fix the issue, but that the keyboard INCLUDING shipping time and all was still under 4 months old. They had me send it back in to them, they got it, and within a week I had a brand new one waiting for me when I got home, with a notation that the original one had a loose solder joint that would allow the charging system to "overload" the battery pack and "caused" it to expand, but under normal usages the keyboard should not have done this, it "MUST" have been something I was doing.

I replied back to them that I had the tablet docked and charging overnight as I had used both battery packs to shut down points. They had me send the tablet back this time, and found that there was a "loose" connection between the tablet AND the dock that caused the issue with the battery. They replaced both my new replacement keyboard AND my tablet and extended the warranties for both.
I decided to not send it back because mine was only 1 month old when I sent it and it came back in horrible condition... i was not waiting 4 more weeks for it back.... and I dont want to reset my tablet because they don't care to do things right in the RMA centers

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ToStymiedBoar
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Seen this happen on a Motorola phone. Also read where Lithium batteries have more potential to explode and start a fire. It also warns against using external rapid battery chargers (not an issue for tablets) since it raises that potential.
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zachf714
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Originally Posted by ToStymiedBoar View Post
Seen this happen on a Motorola phone. Also read where Lithium batteries have more potential to explode and start a fire. It also warns against using external rapid battery chargers (not an issue for tablets) since it raises that potential.
I used the stock ASUS charger that came in the box

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