5,596,235 Members 36,387 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Side power button not as responsive.

Tip us?
 
kamikaji
Old
#11  
Junior Member
Thanks Meter 0
Posts: 4
Join Date: Feb 2012
Does anyone know what at&t's return period is offhand? I've got the exact same issue with my handset :/

Also, if I'm past that point, does Sammy charge for fixing the button?
 
Snowdogg
Old
#12  
Snowdogg's Avatar
Junior Member - OP
Thanks Meter 0
Posts: 4
Join Date: Feb 2011
Quote:
Originally Posted by kamikaji View Post
Does anyone know what at&t's return period is offhand? I've got the exact same issue with my handset :/

Also, if I'm past that point, does Sammy charge for fixing the button?
I believe it used to be 30 days for personal accounts, now those terms only apply to corporate accounts. For personal accounts, its now 14 days. From what I understand, this policy covers items bought from a corporate AT&T store, or ordered direct from AT&T. You are allowed to exchange or return at a corporate store, with a possibility of a $35 restocking fee depending on the scenario. Also, you can also send it back to AT&T but you will have to cover shipping. I only suspect if you buy from a re-seller (aka a non-corporate AT&T store but clearly marked 'AT&T') you can exchange or return at a corporate store.

From what I was told by AT&T and a brief conversation with Samsung, the Note II carries a 1 year manufacture's warranty. I don't know the specifics, but assuming there is no abuse or damage of the phone caused by the user, and if the phone does not perform as it should (like mentioned in this thread), Samsung's warranty will cover it with no charge. But realize, unless you have a backup phone, you won't have a phone for 2 weeks! Also, there is a possibility that Samsung may use reconditioned parts, and if they can't fix your phone, you will get a reconditioned model But what if you have insurance? Then there is a deductible. A possibility of a reconditioned phone too?

Oh, what to do?
 
willzilla
Old
#13  
willzilla's Avatar
Senior Member
Thanks Meter 19
Posts: 136
Join Date: Nov 2012
Location: Atoka
What is return period for premier accounts? Is it also 14 days?

Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Samsung Galaxy Note 2 running Jedi XP12 w/SaberKernel_16+ @ 1.92Ghz CPU
 
eelnoraa
Old
#14  
Junior Member
Thanks Meter 2
Posts: 9
Join Date: Nov 2007
Mine is the oppsite, it is too sensitive,not very tactile. I hit it accidentally all the time.
 
CraigP17
Old
#15  
CraigP17's Avatar
Senior Member
Thanks Meter 100
Posts: 718
Join Date: Mar 2006
Location: PA
my power button just went wonky last night. it used to be somewhat rocky, but it was responsive. now it barely moves. i cant tell if im pressing it or not. it still powers on the phone. but there is no click or comfirming feeling at all. it might as well be capacitive now. about 40 days old.
HTC One (m8)
www.DroidMatters.com

Find me on
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

Force Translucent Status Bar in KitKat ROMs with Xposed

It’s been a while since Android 4.4KitKat wasreleased, and we’re slowly … more

Fix the Ambient Light Issues on Your Google Nexus 5 using Xposed

The Google Nexus 5 is a great and rather popular device. This LG-produced … more

Google Glass XE16 Update Factory Image and Rooted Bootloader Now Available

You may recall that early yesterday, we talked about the XE16 … more