[Answers] Solutions to Common Problems - Look Here Before Posting in Q&A

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upndwn4par

Inactive Recognized Developer
Jan 22, 2012
3,640
10,375
New Jersey
The purpose of this thread is to hopefully limit the number of repeat questions / calls for help in Q&A.
(if I see one more request to help fix a boot loop I'm going to strangle someone! :))

The first place you should always look for information is the Beginners Guide. Tons of good stuff there.

If anyone has any additional helpful information, post below and I will add it to the OP.

If you find that any of the links are broken, please let me know so I can fix them.

If files are not available at the linked resource, they are available at the bottom of this post.

And always remember xda rule #1:
"Search before posting: Use one of our search functions before posting, whether you have a question or something new to share, it's very likely someone already asked that question or shared that news."



ADB not connecting to / can't find device:
Check to make sure you have the correct drivers installed on your PC.

Try disconnecting then reconnecting USB cable from PC.

On your PC open task manager, kill all instances of adb.exe, then start again.


Battery won't charge to 100%
1) Pull battery while charging
2) Wait for the question mark, then replace battery
3) Let battery charge for 1-2 hours
4) Wipe battery stats in CWM

Or try ravilov's Battery Fix app.


Battery too Low to Recover from Problem
Charge your battery with a wall charger, or use a USB cable.


Boot Loop
1) Pull battery
2) Replace battery while holding the volume down button
3) Use volume down to navigate to either recovery or fastboot, then press volume up

Once in:
Recovery - restore your backup or re-flash ROM
Fastboot - flash newer version of recovery or re-flash ROM


Fastboot Information
See post #2


Hard Brick
Consider using your device as a paperweight or doorstop. :) (or donate it to a dev)
Maybe if you are really lucky, something here might help.


Ram Low After Bootloader Unlock
Ramfix


Recovery Not Working (Just Rooted & Unlocked Bootloader)
You most likely followed a guide or used an automated tool with an outdated version of recovery.
Download the most recent version of CWM, then flash with fastboot (see post #3).


Return to Stock
The best and safest way to return to stock is by restoring the nandroid backup you made when you first installed CWM.

The next best way to return to stock is by flashing a fruit cake with CWM. Fruitcakes can be found here, and at the two links on the bottom of this post. There are some international fruit cakes available at the Atrix Reboot Project.

The third option is to fastboot flash a boot and system image (see post #4) from a fruit cake (links below). Or, fastboot flash a stock nandroid backup.

The least safe and least desirable method is to flash an sbf. This should only be used as a last resort (see entry for Hard Brick).


Rooting
The easiest way to root: Link

The way that you will learn something: Link1 Link2

There is not an established method for rooting the newest OTA (4.5.145). Exiting methods are hit or miss.


Sleep of Death (SOD)
Some users have had success with doubling the minimum CPU clock speed.

With CM7/9/10 you can adjust the clock speed in settings. Otherwise, try SetCPU.

This problem is not well understood, and usually the only real cure is returning to stock.


Soft Brick (Failed to boot XXXX)
Read this post, install software (Iinked below), select option 3.


Soft Keys not Working
Try Button Savior from the Play Store


Touchscreen - Dead Spot Quick Fix
Link


Touchscreen Replacement
Link
YouTube Video

_______________________________
Information Resources:

Atrix 4G Information Repository
_______________________________
File Resources:
A lot of the links in this forum are dead. But thanks to SamCripp and Zeljko1234, many of the files can be found below.

Atrix Reboot Project

[Fruit Cakes] Kernel, Unlock - Backup links

_______________________________
Downloads:

My AFH Atrix Folder

_______________________________
 
Last edited:

upndwn4par

Inactive Recognized Developer
Jan 22, 2012
3,640
10,375
New Jersey
Setting up fastboot and ADB

Useful fastboot info and commands: Link1 Link2


1) Download and install 7Zip
2) Download and extract attached fastboot & ADB file
3) Download and install Motorola drivers
4) Create a new folder on your hard drive named "Android" (c:\Android)
5) Place all contents of the fastboot & ADB folder (5 files) in "Android" folder
6) Attach your phone to the PC via USB (use a port closest to the power supply)
7) In the USB settings make sure USB Mass Storage is selected
8) Reboot phone while holding volume down until you see "fastboot"
9) Press volume up to initiate fastboot
10) On your PC click the Start menu, then in the search box type "cmd"
11) In the command prompt type the following commands (no quotes, hit enter after each command)
11a) "cd c:/android"
11b) "fastboot devices"

If fastboot is working properly you should see something that looks like this:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Me>cd c:/android

c:\Android>fastboot devices
TA20703SX9      fastboot

c:\Android>
 

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  • Motorola_End_User_Driver_Installation_5.1.0_64bit.zip
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Last edited:

upndwn4par

Inactive Recognized Developer
Jan 22, 2012
3,640
10,375
New Jersey
Flashing recovery with fastboot

1) Set up fastboot as described in post #2
2) Download the most recent CWM available Link
3) Place recovery image in c:\Android
4) Type the following commands (no quotes, hit enter after each command)
4a) "fastboot flash recovery recovery-clockwork-5.0.2.0-olympus.img" (note: the name of your recovery image may be different)
4b) "fastboot reboot"

If everything was successful, you should see something like this:
Code:
c:\Android>fastboot flash recovery recovery-clockwork-5.0.2.0-olympus.img
  sending 'recovery' (4824 KB)... OKAY [  0.575s]
            writing 'recovery'... OKAY [  0.592s]
finished. total time: 1.169s

c:\Android>fastboot reboot
                     rebooting...
finished. total time: 0.002s

c:\Android>
 
Last edited:

upndwn4par

Inactive Recognized Developer
Jan 22, 2012
3,640
10,375
New Jersey
Fastboot flashing boot and system images - Returning to Stock

1) Set up fastboot as described in post #2
2) Download one set of boot and system images from post #1, or unzip a fruit cake and use those images.
3) Place boot and system images in c:\Android
4) Type the following command (no quotes, hit enter after each command)
4a) "fastboot erase cache"
4b) "fastboot erase userdata"
4c) "fastboot flash boot boot.img"
4d) "moto-fastboot flash system system.img"
4e) "fastboot reboot"

If successful, you should see something like this:
(Note: If you forget to use moto-fastboot to flash the system image (like I did), you will see the "INFOImage too big" error.)

Code:
c:\Android>fastboot erase cache
               erasing 'cache'... OKAY [  2.073s]
finished. total time: 2.073s

c:\Android>fastboot erase userdata
            erasing 'userdata'... OKAY [  5.393s]
finished. total time: 5.394s

c:\Android>fastboot flash boot boot.img
      sending 'boot' (8192 KB)... OKAY [  0.979s]
                writing 'boot'... OKAY [  0.610s]
finished. total time: 1.591s

c:\Android>fastboot flash system system.img
  sending 'system' (327680 KB)... INFOImage is too big, use 0x10000000 bytes chunks
FAILED (remote: (00000006))
finished. total time: 0.001s

c:\Android>moto-fastboot flash system system.img
  sending 'system' (262144 KB)... OKAY [ 29.155s]
              writing 'system'... OKAY [ 13.965s]
   sending 'system' (65536 KB)... OKAY [  7.582s]
              writing 'system'... OKAY [  3.442s]

c:\Android>fastboot reboot
                     rebooting...
finished. total time: 0.010s

c:\Android>
 
Last edited:

etMind

Senior Member
Oct 17, 2012
123
18
Nashik
Excellent compilation !!

This is a one stop thread for those Atrix owners looking to get their doubts and queries about the bootloader unlocking procedure answered comprehensively. It sure did that for me!!
 

freezerj

Member
Mar 22, 2012
19
0
In Atrics (CM9) - 14/11/12, every time the super user privileges to provide a program, get the reboots when the screen turns off. The super user is already updated and nothing!
 

Demsee

Member
Nov 10, 2012
44
2
HDMI Problem

hello guys, sorry if i didn't follow rules, but maybe some1 can answer me.
i have HDMI mirroring problem. when i attach phone on Lapdock, it says No Signal, Input : HDMI.
any solutions?
 

jiggykilla

Member
Jun 5, 2011
42
2
London
I'm using a jb custom rom and the 3g sometimes turns itself on without me initiating it! Any ideas?

Spilled from my Atrix4g utilizing Tapatalk
 

upndwn4par

Inactive Recognized Developer
Jan 22, 2012
3,640
10,375
New Jersey
This is not a help thread.

Questions go in Q&A.

Please keep the discussion relevant to info in the OP.

Thanks!
 

adunga

New member
Feb 17, 2011
1
0
Incoming Calls no contact Names

I have recently installed miui android version 4.1.2(MIUI 2.12.7)
However I everytime i get a call, the caller's name is not shown and instead i get to see only the number in the format +254722XXXXXX!! This despite having saved the contacts name and number in my google account which is synced. Im using a motorola Atrix (MB860),Carrier is Airtel Kenya
thanks in advance for any help
 

draxx31

Senior Member
Jan 16, 2013
212
52
Samsung Galaxy Tab 2
LG G3
In case of infinite loop - Alternative method

Yeah,

I tried another method that worked like a charm for me :
- Start in fastboot mode (maintain power + volume down --> repeat down to choose fastboot --> validate with up volume)
- On your computer, open "cmd" command (windows + R --> CMD)
- Type : "fastboot -w" this command will erase user data
- Type : "fastboot reboot"

That is all.
 
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    The purpose of this thread is to hopefully limit the number of repeat questions / calls for help in Q&A.
    (if I see one more request to help fix a boot loop I'm going to strangle someone! :))

    The first place you should always look for information is the Beginners Guide. Tons of good stuff there.

    If anyone has any additional helpful information, post below and I will add it to the OP.

    If you find that any of the links are broken, please let me know so I can fix them.

    If files are not available at the linked resource, they are available at the bottom of this post.

    And always remember xda rule #1:
    "Search before posting: Use one of our search functions before posting, whether you have a question or something new to share, it's very likely someone already asked that question or shared that news."



    ADB not connecting to / can't find device:
    Check to make sure you have the correct drivers installed on your PC.

    Try disconnecting then reconnecting USB cable from PC.

    On your PC open task manager, kill all instances of adb.exe, then start again.


    Battery won't charge to 100%
    1) Pull battery while charging
    2) Wait for the question mark, then replace battery
    3) Let battery charge for 1-2 hours
    4) Wipe battery stats in CWM

    Or try ravilov's Battery Fix app.


    Battery too Low to Recover from Problem
    Charge your battery with a wall charger, or use a USB cable.


    Boot Loop
    1) Pull battery
    2) Replace battery while holding the volume down button
    3) Use volume down to navigate to either recovery or fastboot, then press volume up

    Once in:
    Recovery - restore your backup or re-flash ROM
    Fastboot - flash newer version of recovery or re-flash ROM


    Fastboot Information
    See post #2


    Hard Brick
    Consider using your device as a paperweight or doorstop. :) (or donate it to a dev)
    Maybe if you are really lucky, something here might help.


    Ram Low After Bootloader Unlock
    Ramfix


    Recovery Not Working (Just Rooted & Unlocked Bootloader)
    You most likely followed a guide or used an automated tool with an outdated version of recovery.
    Download the most recent version of CWM, then flash with fastboot (see post #3).


    Return to Stock
    The best and safest way to return to stock is by restoring the nandroid backup you made when you first installed CWM.

    The next best way to return to stock is by flashing a fruit cake with CWM. Fruitcakes can be found here, and at the two links on the bottom of this post. There are some international fruit cakes available at the Atrix Reboot Project.

    The third option is to fastboot flash a boot and system image (see post #4) from a fruit cake (links below). Or, fastboot flash a stock nandroid backup.

    The least safe and least desirable method is to flash an sbf. This should only be used as a last resort (see entry for Hard Brick).


    Rooting
    The easiest way to root: Link

    The way that you will learn something: Link1 Link2

    There is not an established method for rooting the newest OTA (4.5.145). Exiting methods are hit or miss.


    Sleep of Death (SOD)
    Some users have had success with doubling the minimum CPU clock speed.

    With CM7/9/10 you can adjust the clock speed in settings. Otherwise, try SetCPU.

    This problem is not well understood, and usually the only real cure is returning to stock.


    Soft Brick (Failed to boot XXXX)
    Read this post, install software (Iinked below), select option 3.


    Soft Keys not Working
    Try Button Savior from the Play Store


    Touchscreen - Dead Spot Quick Fix
    Link


    Touchscreen Replacement
    Link
    YouTube Video

    _______________________________
    Information Resources:

    Atrix 4G Information Repository
    _______________________________
    File Resources:
    A lot of the links in this forum are dead. But thanks to SamCripp and Zeljko1234, many of the files can be found below.

    Atrix Reboot Project

    [Fruit Cakes] Kernel, Unlock - Backup links

    _______________________________
    Downloads:

    My AFH Atrix Folder

    _______________________________
    7
    Setting up fastboot and ADB

    Useful fastboot info and commands: Link1 Link2


    1) Download and install 7Zip
    2) Download and extract attached fastboot & ADB file
    3) Download and install Motorola drivers
    4) Create a new folder on your hard drive named "Android" (c:\Android)
    5) Place all contents of the fastboot & ADB folder (5 files) in "Android" folder
    6) Attach your phone to the PC via USB (use a port closest to the power supply)
    7) In the USB settings make sure USB Mass Storage is selected
    8) Reboot phone while holding volume down until you see "fastboot"
    9) Press volume up to initiate fastboot
    10) On your PC click the Start menu, then in the search box type "cmd"
    11) In the command prompt type the following commands (no quotes, hit enter after each command)
    11a) "cd c:/android"
    11b) "fastboot devices"

    If fastboot is working properly you should see something that looks like this:

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\Me>cd c:/android
    
    c:\Android>fastboot devices
    TA20703SX9      fastboot
    
    c:\Android>
    7
    Flashing recovery with fastboot

    1) Set up fastboot as described in post #2
    2) Download the most recent CWM available Link
    3) Place recovery image in c:\Android
    4) Type the following commands (no quotes, hit enter after each command)
    4a) "fastboot flash recovery recovery-clockwork-5.0.2.0-olympus.img" (note: the name of your recovery image may be different)
    4b) "fastboot reboot"

    If everything was successful, you should see something like this:
    Code:
    c:\Android>fastboot flash recovery recovery-clockwork-5.0.2.0-olympus.img
      sending 'recovery' (4824 KB)... OKAY [  0.575s]
                writing 'recovery'... OKAY [  0.592s]
    finished. total time: 1.169s
    
    c:\Android>fastboot reboot
                         rebooting...
    finished. total time: 0.002s
    
    c:\Android>
    7
    Fastboot flashing boot and system images - Returning to Stock

    1) Set up fastboot as described in post #2
    2) Download one set of boot and system images from post #1, or unzip a fruit cake and use those images.
    3) Place boot and system images in c:\Android
    4) Type the following command (no quotes, hit enter after each command)
    4a) "fastboot erase cache"
    4b) "fastboot erase userdata"
    4c) "fastboot flash boot boot.img"
    4d) "moto-fastboot flash system system.img"
    4e) "fastboot reboot"

    If successful, you should see something like this:
    (Note: If you forget to use moto-fastboot to flash the system image (like I did), you will see the "INFOImage too big" error.)

    Code:
    c:\Android>fastboot erase cache
                   erasing 'cache'... OKAY [  2.073s]
    finished. total time: 2.073s
    
    c:\Android>fastboot erase userdata
                erasing 'userdata'... OKAY [  5.393s]
    finished. total time: 5.394s
    
    c:\Android>fastboot flash boot boot.img
          sending 'boot' (8192 KB)... OKAY [  0.979s]
                    writing 'boot'... OKAY [  0.610s]
    finished. total time: 1.591s
    
    c:\Android>fastboot flash system system.img
      sending 'system' (327680 KB)... INFOImage is too big, use 0x10000000 bytes chunks
    FAILED (remote: (00000006))
    finished. total time: 0.001s
    
    c:\Android>moto-fastboot flash system system.img
      sending 'system' (262144 KB)... OKAY [ 29.155s]
                  writing 'system'... OKAY [ 13.965s]
       sending 'system' (65536 KB)... OKAY [  7.582s]
                  writing 'system'... OKAY [  3.442s]
    
    c:\Android>fastboot reboot
                         rebooting...
    finished. total time: 0.010s
    
    c:\Android>
    6
    Miscellaneous

    All:
    Set up fastboot as described in post#2
    Place .img in c:\Android

    Fastboot flash radio
    fastboot flash radio radio.img
    fastboot reboot

    Fastboot flash boot logo
    fastboot flash logo logo.bin
    fastboot reboot