Damn it - Nexus 10 has light bleed!!!!

wynand32 · 15th February 2013, 01:06 AM

For everyone worried about whether broken seals means they've not received a new unit, note that I've seen N10 boxes with one seal broken and one intact. I'm pretty convinced that the seals break pretty easily during handling, and so broken seals by itself doesn't mean that Google is sending out used machines.

Jayrod1980 · 15th February 2013, 02:02 AM

Re: Damn it - Nexus 10 has light bleed!!!!

Quote:

Originally Posted by jkel777

Well, after nearly a month of waiting, my two-time repaired Nexus 10 is being shipped back to me. Hopefully Samsung got it right this time and gave me an LCD with minimal light bleed and ACTUALLY put it in the right way, but I'm not holding my breath. Although, in the email I just got from them, it did say they replaced the screen as well as "cosmetic," which I think means the back casing.

I got the same email except that this is the third time back! I was on a long can with an executive account manager. This time it went through to the repair manager. My ticket said the same as yours but they needed to replace the bezel that they dented, the screen again, and the case they scratched. The second time the tablet went back they put a bad screen in and put the dent in the case. I have no faith in them. I'll know when it comes back but I'm just about done with this tablet and Samsung's repair outfit.

Sent from my Nexus 4 using xda premium

mattzildjian · 15th February 2013, 04:54 AM

I've noticed people having problems getting the bank holds off of their account. I have gone through 4 replacements and had the holds taken off within a week.

The last 2 replacement holds were taken off before I even sent back the previous devices! Very strange.

I am in the process of a full refund now, will let you know how it turns out.

jkel777 · 15th February 2013, 06:09 AM

Quote:

Originally Posted by Jayrod1980

I got the same email except that this is the third time back! I was on a long can with an executive account manager. This time it went through to the repair manager. My ticket said the same as yours but they needed to replace the bezel that they dented, the screen again, and the case they scratched. The second time the tablet went back they put a bad screen in and put the dent in the case. I have no faith in them. I'll know when it comes back but I'm just about done with this tablet and Samsung's repair outfit.

Sent from my Nexus 4 using xda premium

Yeah, me too man. I can't believe they can't get it right after the first time, let alone the second or third. They must have screwed up something with my casing or bezel too, then. Guess we'll see how it looks on Monday.

Johnny7D · 15th February 2013, 07:12 AM

Quote:

Originally Posted by mark.m.moran

There is a very very good chance you did mate!! I mean we are paying for a BRAND NEW AND UNUSED Nexus 10 and why can't Google send us out what we paid for!??

It's infuriating!!

Quote:

Originally Posted by killerapl

Welcome to the world of google play customer service!! Not only do they send you used items but they also hesitate to email you back, forget about what exactly you need, put holds on your credit card and if you're very lucky you have to ask for a refund and at times they will slap you with buyers remorse!! You're life will now be changed!

Sent from my Galaxy Nexus using xda app-developers app

Damn you Google Play, why do you lie to us? We a sincere fans on nexus, we are by your side and you push to by iPads?

mattzildjian · 15th February 2013, 06:14 PM

I am noticing in peoples signatures that they have gone through several replacements with the Nexus 4 as well!

What problems does this device have??? I was looking to buy one to fill the gap of sending back my n10, and now I am not sure. I do not want the same headache as with the n10 was.

atg284 · 15th February 2013, 11:12 PM

it's quality control....there is none

Andrewtst · 03:50 AM

It seems quite some got light bleed or yellowish issue. Yellowish I may got as slight different in grey at keyboard but not obvious, probably 0.5% differences.

As for light bleed, my unit was fine after tested with blacklight bleed, lucky it was as I stay at Malaysia where replacement was out of possible.

My unit was R32CC, 100% seal not broken.

killerapl · 18th February 2013, 02:42 AM

Re: Damn it - Nexus 10 has light bleed!!!!

Quote:

Originally Posted by jefflikesbagels

How is everyone coping with the screen yellowing rather than the backlight bleed? I just got my device back after a month of them doing absolutely nothing, and I forgot how more noticeable the yellowing was on the right side of the screen compared to the backlight bleed. It's most noticeable on the keyboard, where the right half of the keys are a yellowish gray, while the left side are a normal gray. I'm really sick of the service center's lack of competence, so I really don't want to have to send my device in again.

If only there was an app to adjust the color for half of the screen. One can dream...

Edit: Here are some pictures to illustrate how bad it is. One is at max brightness and the other is at min brightness.

Are you using thumb keyboard? If so I also have that keyboard and it seems the keyboard itself is causing that yellowish color. It happens on my n10 and n7. Although yours does look more yellow.

Sent from my Nexus 7 using xda app-developers app

jefflikesbagels · 18th February 2013, 02:58 AM

Re: Damn it - Nexus 10 has light bleed!!!!

Quote:

Originally Posted by killerapl

Are you using thumb keyboard? If so I also have that keyboard and it seems the keyboard itself is causing that yellowish color. It happens on my n10 and n7. Although yours does look more yellow.

Sent from my Nexus 7 using xda app-developers app

It is like this on any app that's open. If i flip the device 180 degrees, the yellow part shows on the left. It has been pretty annoying just through normal use. I can't look at the screen without noticing it anymore.