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Beware the N7100/N7105 UK Con

18th February 2013, 11:52 AM   |  #81  
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Quote:
Originally Posted by E_Goldstein

I popped in my local three store on friday asking about the lte note 2 and he said all we have right now is the S3 and he replied were getting ut next month.

For those interested i have just got off the phone and i have been informed by three that my N7100 is compatible with 4G lol.

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Oh dam, shame the 3 executive adviser didn't give me that info!

Haha they told you as well lol! Get it noted and you will be fine!
18th February 2013, 12:08 PM   |  #82  
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Re: Beware the N7100/N7105 UK Con
On my account now that my handset is ultrafast and 4G compatible and now just need to find a definitive date for note 2 lte release and tell them that my trip to london i was shocked that i didnt get ultra fast speeds were they told me i would get them lol

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18th February 2013, 12:29 PM   |  #83  
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Quote:
Originally Posted by E_Goldstein

On my account now that my handset is ultrafast and 4G compatible and now just need to find a definitive date for note 2 lte release and tell them that my trip to london i was shocked that i didnt get ultra fast speeds were they told me i would get them lol

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Have a look here and see if your town/city is on the list for March upgarde for DC-HSDPA http://blog.three.co.uk/2013/02/11/o...-commitment-2/
23rd February 2013, 09:56 PM   |  #84  
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I have the same problem. I was told the phone was 4g ready and I believe 3's website also stated that the phone was 4g. Phoned yesterday and was initially told that yes it is. I asked them to note it and he then said that the phone is not 4g. He raised a complaint for me and 3 phoned me today and told me that I should have returned the phone within 14 days and I had no grounds for complaint. I told him they had mis-sold the phone to me. After that he would not take the complaint any further. Is there someone else that I can speak to?
23rd February 2013, 11:29 PM   |  #85  
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Re: Beware the N7100/N7105 UK Con
Quote:
Originally Posted by Rally205

I have the same problem. I was told the phone was 4g ready and I believe 3's website also stated that the phone was 4g. Phoned yesterday and was initially told that yes it is. I asked them to note it and he then said that the phone is not 4g. He raised a complaint for me and 3 phoned me today and told me that I should have returned the phone within 14 days and I had no grounds for complaint. I told him they had mis-sold the phone to me. After that he would not take the complaint any further. Is there someone else that I can speak to?

Hi, I first rang their customer services to make a complaint, they were useless! I then rang their complaints team on 0800 358 4916, spent an hour on phone to a advisor who knew nothing, she closed my complaint...at this point I was fumming! I then got hold of their executive complaints in Scotland on 08433733330, who swiftly exchanged my handset....I will note though I have previously rang up 3 in December out this issue and they note padded my account stating the phone was 4G ready and I said that when i got the phone my local store had also told me it was 4G ready when 3 launch 4G!

Good luck and I hope this helps!

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24th February 2013, 04:22 PM   |  #86  
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Thanks Maverick. I couldn't get a phone number for the UK call centre.
24th February 2013, 06:08 PM   |  #87  
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Re: Beware the N7100/N7105 UK Con
Quote:
Originally Posted by Rally205

Thanks Maverick. I couldn't get a phone number for the UK call centre.

No worries, I came across it on a forum somewhere, hope you get it sorted! Just add trading standards and ofcom into the conversation, that should help a bit

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24th February 2013, 11:26 PM   |  #88  
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Re: Beware the N7100/N7105 UK Con
Just to clear something up. The N7105 can be bought from phones 4 u for 509.95. You can also purchase it on a standard 3g orange or tmobile tariff. Hope this helps

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24th February 2013, 11:54 PM   |  #89  
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Re: Beware the N7100/N7105 UK Con
Quote:
Originally Posted by James s3

Just to clear something up. The N7105 can be bought from phones 4 u for 509.95. You can also purchase it on a standard 3g orange or tmobile tariff. Hope this helps

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I believe Phones4U have been selling the N7105 for a while, I brought the N7100 from 3 direct on them telling me it was 4G ready... Hope that clears that up.

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25th February 2013, 12:10 AM   |  #90  
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Re: Beware the N7100/N7105 UK Con
Edited
Last edited by Pat.; 25th February 2013 at 03:12 AM.

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