The Kindle works fine when not plugged in. I'm leaving it plugged in overnight to see if it allows a charge. I've tried the hard reset (no change), and using the factory cable (immediately shuts down). It's strange, because the Kindle is aware of a signal when I plug the cord in, so I hope that I'm right in thinking that it's not a hardware issue.
Any suggestions to fix this would be most appreciated.
Thank for your help.