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Chromecast Icon Disappearing???? !!!

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bipoler
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Default Chromecast Icon Disappearing???? !!!

Hello everyone
To whom it may concern:
My name is Jé and I am having issues with this Chromecast. I was able to successfully set it up and begin streaming videos successfully via YouTube and Google Play Video( I rented a movie to try it out). I do not recall if this issue occurred on the YouTube video but upon casting a video from my T-Mobile Galaxy Note 3 to my T.V it plays just fine, as with YouTube I was able to hit my home screen and send texts, etc and the Cast window still be in my notifications panel.

Well I got a phone call and went to answer it and the Chromecast window disappeared . I tried going into Google Play and even the Chromecast application and got nothing….I even restarted my phone and the movie was still PLAYING!...o and I was OFF Wi-Fi! My device said Wi-Fi was on but my data was coming from 4G LTE!

Again the movie still played with no hiccups or nothing even when I restarted my cellphone and played just fine when I accepted the phone call.

I had to unplug it from the back of my T.V, re connect it, and then go back into it works just fine I scrub to where I was and again after a short while the cast icon disappears but the movie is still playing and the phone drops from Wi-Fi. I even turned Wi-Fi off this time and it still played just fine! This is weird! I put a call into Google but to no avail.

I was wondering if anyone else experienced this issue. Why does the icon go away? How was it even working with me being off Wi-Fi ?
 
krelvinaz
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Quote:
Originally Posted by bipoler View Post
I was wondering if anyone else experienced this issue. Why does the icon go away? How was it even working with me being off Wi-Fi ?
You have to be using WiFi to see and control Chromecast. After it starts playing a selection it is NOT using your phone any more.

You are not streaming from your phone to Chromecast. Once you send the program you want to view to YouTube, Google Movie etc... the Chromecast gets the URL for the item and then plays the item using its own connection to the network the WiFi you set up for it.

You can turn off your phone and it will not have any effect on what is playing since it is not using your phone to play the item.

When you got a call, your WiFi on you Phone must have been turned off, but the Chromecast is playing the movie on its own and doesn't need you phone).

To talk back to the Chromecast from your phone you have to have WiFi turned back on, and then send another program to the Chromecast.

You might look into a beta app called RemoteCast https://play.google.com/store/apps/d....benlc.camcast

This will allow you to control Chromecast when it is playing something even if the phone didn't start the playing.
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bipoler
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Default Google responded

Quote:
Originally Posted by krelvinaz View Post
You have to be using WiFi to see and control Chromecast. After it starts playing a selection it is NOT using your phone any more.

You are not streaming from your phone to Chromecast. Once you send the program you want to view to YouTube, Google Movie etc... the Chromecast gets the URL for the item and then plays the item using its own connection to the network the WiFi you set up for it.

You can turn off your phone and it will not have any effect on what is playing since it is not using your phone to play the item.

When you got a call, your WiFi on you Phone must have been turned off, but the Chromecast is playing the movie on its own and doesn't need you phone).

To talk back to the Chromecast from your phone you have to have WiFi turned back on, and then send another program to the Chromecast.

You might look into a beta app called RemoteCast https://play.google.com/store/apps/d....benlc.camcast

This will allow you to control Chromecast when it is playing something even if the phone didn't start the playing.

Googles support team just wrote me back saying this, I will try this the next time I cast from my device :

Hello,

Thank you for contacting Google. It was my pleasure speaking with you about your Chromecast device. With the issues that happened while watching the movie on Google Play, I have a quick question. Do you have battery saving mode on your phone? If so, please disable the battery saving mode.

The Battery Saver feature can be found under Apps > Settings > General Tab > Battery
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