Keep Losing Network and Data Connections
Don't know if anyone else has had this issue in this forum, but I have found several others with same issue in other locations. No one has come up with answer and HTC has been no help.
If I lose my signal, due to location or if I drop off of wi/fi and go to cellular data, it seems that the phone loses the ability to make or receive calls or texts. For example, if I leave a strong signal area and drop to edge service or none, and then return to a good signal location, the phone shows full bars and 4G but if you try to make a call it will not connect or if someone calls in they just go to voice mail. I have to reboot the phone and all is good. This seems to happen several times a day, never any issues with iphone 4s or Galaxy S3.
Here is what I have done and then after the fact HTC sent me an email telling me to do same thing.
1. Got new sim card.....HTC is convinced that the sim from my iphone was not good.
2. Exchanged for new phone.
3. Ran phone without syncing to my google account or any downloads.
Still same issue with losing connection. Most of the time I don't realize it until someone says, hey I have been trying to call you. I reboot phone and, wow, several missed calls and bunches of texts.
Let's see what they have to offer after the complaint.
Sent from my HTC One using XDA Premium 4 mobile app