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[Q] LG G2 not charging at all!

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js931
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Question [Q] LG G2 not charging at all!

Hi all,

I just bought an LG G2 (D802 international unlocked version) and the behavior when plugging in the charger cable is very strange:

When I plug in any charger (tried 4 different ones with different cables incl. stock), the phone is not charging.

BUT, there are a few strange things happening:
1. On the lock screen it shows "Charging"

2. In the settings menu under the battery menu it shows "not charging" (this is different from being unplugged, then it shows something like "discharging")

3. Sometimes the popup comes up when I plug it in, but not always.

3. When I turn the phone off and plug the cable in, the display lights up (also the LED) and it shows the "charging" battery symbol.

IN ANY CASE, THE PHONE BATTERY IS NOT CHARGING!

Here is what I tried so far:
- Used 4 different chargers & cables
- Tried to charge via USB
- Did a factory reset

Nothing helped so far.

I suppose that its a hardware failure, but maybe someone has a different suggestion/solution?
 
x714x
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Only thing i can recommend is maybe do a factory reset to see if that corrects it which i doubt it will. Other then that i would have the phone warrantied then.

If its a software issue then that is at the kernel level. I would assume its a hardware issue though

Sent from my LG-D802 using XDA Premium 4 mobile app
T-Mobile LG G2 (D801)
 
js931
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Quote:
Originally Posted by x714x View Post
Only thing i can recommend is maybe do a factory reset to see if that corrects it which i doubt it will. Other then that i would have the phone warrantied then.

If its a software issue then that is at the kernel level. I would assume its a hardware issue though

Sent from my LG-D802 using XDA Premium 4 mobile app
i think so too. already tried the factory reset, but no luck....
 
RubbleTea
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Originally Posted by js931 View Post
i think so too. already tried the factory reset, but no luck....
Maybe op off back cover and see if battery is loose? Warranty.....?
 
js931
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Maybe op off back cover and see if battery is loose? Warranty.....?
I sent it back to get a replacement. Was just wondering: Is it possible to remove the back cover on that phone without damage/loss of warranty?
 
RubbleTea
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I sent it back to get a replacement. Was just wondering: Is it possible to remove the back cover on that phone without damage/loss of warranty?
Yup some ppl I heard were taking off to buff the back cover shine off....hope you get it soon!
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battery, charging, lg g2, problem
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