Default [Q] stock headset won't work

Trying to use stock Samsung headset on the gs4. None of the controls want to work. Even in safe mode. Yes I rammed the plug in there lol still won't work.

I tried the headset on my wife's gs4 and they all work.

Is my phone a dud? I noticed mine gets hot with headset. Plus there is an sd card issue. Mine won't accept any sd cards.. won't mount.

I do believe it's a forked phone. Or maybe i missed something.

If it's screwed would Verizon swap it at store?
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