Default [Q] emulated storage, why is Es file Explorer reporting incorrect storage?

I am unable to change my default storage to SD card because applications like SwiftKey go wonky, so I'm trying to move apps and files manually with APPS2SD. But I get a message in the app that says
"This device does not have a real primary External storage, or the primary external storage is emulated .
Moving to SD card is not supported by this device "

So when I look into my files in Es file Explorer, it reports my internal storage and external storage as almost empty but my system storage says that it isn't.

Why is this a problem? How can I fix this
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