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home button not working on surface rt

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pujdo1
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Default home button not working on surface rt

hello,

i have a surface rt and my home button is not working. if i touch on it, the tablet responses witha vibration, but it wont go back to the modern ui overview.
on my tablet is windows rt 8.1 running and i cant reset it with a recovery partition (i downloaded one from the official microsoft page, but it is winrt 8.0).

have anyone a idea how to fix this issue ?
 
cx1
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Did you try turning it off, then back on again?

---------- Post added at 08:43 AM ---------- Previous post was at 08:41 AM ----------

But seriously,

Might need to do a refresh. There was an updated firmware specifically for the home button yesterday.
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pujdo1
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Quote:
Originally Posted by cx1 View Post
Did you try turning it off, then back on again?

---------- Post added at 08:43 AM ---------- Previous post was at 08:41 AM ----------

But seriously,

Might need to do a refresh. There was an updated firmware specifically for the home button yesterday.
i have all updates installed and turning it off and on doesnt help. i have the problems since middle of the last week, but hadnt had time to look at it further. if i try to refresh windows it says, that i should insert a recovery media. blame microsoft for "breaking" the refresh, reset option in windows 8.1
 
cx1
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It appears MS may have removed the 8.1 recovery image. The link I have leads to 8.0.

http://www.microsoft.com/en-us/downl....aspx?id=40810
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pujdo1
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Quote:
Originally Posted by cx1 View Post
It appears MS may have removed the 8.1 recovery image. The link I have leads to 8.0.

http://www.microsoft.com/en-us/downl....aspx?id=40810
i have downloaded the win rt 8.0 recovery image for europe but i cant reinstall windows with it.
(could the problem be, that my device was replaced a month ago from the ms support and it came back with winrt 8.1 preinstalled ? )
 
cx1
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(Last edited by cx1; 11th December 2013 at 03:56 PM.)
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I had the same problem when I updated from 8 to 8.1 and needed to refresh. The process is jacked up and does not update the recovery partition to anything useable.

If you search all the articles that talk about the 8.1 recovery are now linking to the 8.0 download. Rather annoying.

I may have the iso at home for US, I'll have to check later.
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pujdo1
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so have anyone another idea to help me ?
i still cant fix this problem :/
 
RankWinner
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Quote:
Originally Posted by pujdo1 View Post
so have anyone another idea to help me ?
i still cant fix this problem :/
Sticky keys can cause problems with the home button, if sticky keys is enabled it treats the home button as a windows button, so when you press it it'll 'hold' the home button forever.

Make sure sticky keys is turned off.

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