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Join Date: Feb 2013
Location: New Braunfels, TX
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Well since you didn't ad hdx to end I can say if it's an HD you could wipe the user data from fastboot, I believe that would fix the password issue, at least from there you could actually obtain the serial number and such to report see about amazon looking into it. If it's an hdx though I think that function is disabled in fastboot, maybe if adb is on, the device would report its serial number as the device Id in adb devices.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
My Wallpaper Fix for KF2, KFHD 7", and KFHD 8.9" is HERE
Please Read the instructions and use the debugger if you run into errors.
My own modified adb drivers for just about all kindles (includes old twrp and cm versions) HERE
Tablet UI Patch for latest CM10.1 build HERE
Please send complaints to /dev/null