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[Q] Ativ S cant charge and detect at computer

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Junior Member - OP
Thanks Meter 0
Posts: 4
Join Date: Nov 2011
Thumbs down [Q] Ativ S cant charge and detect at computer


My Samsung Ativ S cant detect when I connect to my laptop and it wont charge. I tried to master reset and hard reset, still the same issue.
You guys have any idea how to solve the problem?
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Thanks Meter 2480
Posts: 5,310
Join Date: Jan 2011
Location: Seattle
Have you tried multiple microUSB cables and multiple USB ports (or even multiple computers)? It might not be the phone at fault. If it is, though, the problem is probably the microUSB port coming loose. That's a hardware issue and will require disassembling the bottom of the phone for physical repair.
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