5,596,354 Members 38,901 Now Online
XDA Developers Android and Mobile Development Forum

[Q] mess up display

Tip us?
 
Ms. K
Old
#1  
Senior Member - OP
Thanks Meter 18
Posts: 136
Join Date: Sep 2013
Location: Orlando
Default [Q] mess up display

Hi,

I dropped my phone from my truck on my last run at work. I have display damage in the middle of the phone. When you touch the phone the damage spreads.

But the glass screen (Gorrilla?) is not broken or chipped or anything. I called T-Mobile. Because the glass was not chipped, I'm being charged $5 for a replacement phone. They said I should get it on Tuesday. Hopefully!

T-Mobile says they will confirm that the glass wasn't chipped when I send the original back. No worries there.

But the question is. My phone is rooted. I will be using Kies to restore the phone back to stock.

Do you think I"ll be okay.
MS. K

Samsung Note 3, rooted
SM-N900T
Version kitkat
Recovery: TWRP
Carrier: Tmobile

Kitkat Version 4.4.2
Build : K0T49H.N900TUVUUCNB4




My first love.
 
Rainbowbright081
Old
#2  
Rainbowbright081's Avatar
Senior Member
Thanks Meter 47
Posts: 262
Join Date: Mar 2011
Location: Indiana
I don't have an answer for this question, but instead a question for you, do you work in ems?

Sent from my SM-N900T using Tapatalk
----------------
T-Mobile HTC One S
Rooted, Unlocked, SuperCid, S-OFF
Hboot 2.13
Avatar

HTC Sensation 4G *Busted Screen

Acer A500 *Sold

HTC MyTouch 4G -- *Busted Screen

Still trying to learn my way around my phone better than my computer...

Please Hit Thanks If I have helped you in ANY way
 
Ragnarkov
Old
#3  
Member
Thanks Meter 13
Posts: 71
Join Date: Feb 2010
Location: Maple Ridge
I had a similar situation to you.

I dropped my phone on the sidewalk, and while there was some physical damage to the side of the phone, but the glass wasn't damaged at all. However, the actual AMOLED display under the glass actually died over a span of 24hrs, slowly, in a circular pattern, starting from where some of the physical damage was.

Sent directly to an authorized repair place, they deemed since no glass was broken, screen shouldn't have died, so replaced it 100% free, even fixing the actual damage to the exterior as well. All under manufacturers warranty.

As long as you get the phone back to stock, you should have no problems. I didn't even have root, so I'm sure if you get rid of it, you'll be fine.

I am from Canada though. Can't really see that changing anything though.

Good luck with the replacement!

Sent from my SM-N900W8 using xda app-developers app
My trek through cellphone history:

Nokia 252 - Green
Mitsubishi Trium Astral - White
Samsung SGH-2200
Nokia 3100???
Motorola RAZR
Samsung u510
Samsung Instinct
Samsung Omnia II
HTC Desire Z
Samsung Galaxy Note 1 - 16GB - White
Samsung Galaxy Note 3 - 32GB - Black **Surprisingly, under warranty, they even fixed the physical damage I caused. Go figure...**
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes