Default TrustGo users: Is it just me or does TrustGo ignore users?

So awhile ago I gave them feedback at info@trustgo.com and never got a response so I emailed a different one of their emailing complaining and no response. :/
View my devices and their info by clicking the image below.


Get Quantum, a bleeding edge CM based ROM with a highly optimized kernel for performance and battery life! (image coming soon)