Default [Q] Dell Venue 7 Android Help - Factrory Reset - Lost passcode

I have been everywhere including dell and as Leia dais to Obiwan "your my only hope"

I lost the passcode to start the Venue and can not find anywhere how to reset the device (without being in the android operating system already)

Dell passed me to about 10 different departments and were unable to help me, and that was after being disconnected 3 times.

I am just assuming that someone would have experience with this very basic thing.

Justin