Unhappy [Q] How do I Resolve my Epson Stylus T13 problem(Need Help)

Hello

My name is Tiffany Plumber and I am from England,UK.I have newly get a printer and It was running healthy ,But surprisingly it stops functioning and showing some text fault message in the screen , I do not know how to repair it, even i do not know where is the difficulty. Software or in hardware.I need some software to fix it.
I need your suggestions.
Any advice would be greatly appreciated.
I have visited on below site, just have a look and let me know if I will get some useful information from here.
wasteinkpads.com

Thanks
Tiffany Plumber