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[Q] Can't Update to latest firmware using OTA or Kies

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nxtnguyen
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Question [Q] Can't Update to latest firmware using OTA or Kies

When I first bought this phone, I bought it from amazon and it was an AT&T locked Galaxy s3. I unlocked it using an app called unlockunit and I'm now using it with GoSmart, which is a part of T-Mobile, if I remember correctly.

Anyhow, when I plug my phone into the computer to connect to Kies, Kies does not recognize the phone. When I use OTA updates, the update is interrupted before it starts. Does anyone have a solution to this problem? I want to update to the Android version 4.3 but I can't so I'm stuck using 4.1.2
 
nxtnguyen
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Okay, I got my phone to connect to kies, I have no idea why it was not earlier, but sometimes it tells me I have to reboot my device... but when I hit tools>firmware upgrade and initialisation, it says [ 'SGH-I747' does not support initilising. ] My current firmware version, according to Kies, is PDA:MG2 / PHONE:MG2 / CSC:MG2 (ATT).

Please help, I'm still trying to update my phone to the latest firmware.

Could I possibly update my phone to the latest firmware by rooting my phone?
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