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XZU Screen cracked, phone unusable, Is there a way to factory restore phone with a PC

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NuttinSpecial
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Default XZU Screen cracked, phone unusable, Is there a way to factory restore phone with a PC

So somehow my screen cracked while in my pocket yesterday and i dont know how? Unless i bumped into something but i dont remember anything hard enough to cracked the screen but anyway now i cant use the phone. I bought the 2 year plan with ADH from sony so when my experience is all over ill do a review thread but for now i need to completely restore the phone to remove all my information, debit card info etc. Before i send it in. Anyone no how to do it from a computer? Because like i said the phone is unuseable. And the xperia support line is closed for the holiday. Any help is appreciated.
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SpyderTracks
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Originally Posted by NuttinSpecial View Post
So somehow my screen cracked while in my pocket yesterday and i dont know how? Unless i bumped into something but i dont remember anything hard enough to cracked the screen but anyway now i cant use the phone. I bought the 2 year plan with ADH from sony so when my experience is all over ill do a review thread but for now i need to completely restore the phone to remove all my information, debit card info etc. Before i send it in. Anyone no how to do it from a computer? Because like i said the phone is unuseable. And the xperia support line is closed for the holiday. Any help is appreciated.
Need more info... Was the phone rooted? What rom and kernel? Was usb debugging enabled?

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Stock .257 Unrooted

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NuttinSpecial
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Originally Posted by SpyderTracks View Post
Need more info... Was the phone rooted? What rom and kernel? Was usb debugging enabled?
No rooting or anything. I dont do all that fancy stuff lol. It was pretty much all stock with some apps downloaded.
 
SpyderTracks
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No rooting or anything. I dont do all that fancy stuff lol. It was pretty much all stock with some apps downloaded.
Depending on your lockscreen setup try plugging into pc companion and do a repair.

If you can't get a connection cos you can't unlock the phone, then you could try an mhl cable to port the screen to a monitor and do a normal factory reset via settings menu.

If you know you have usb debugging enabled then you can use adb commands.

Sent from my C6833 using XDA Premium 4 mobile app
Sony Xperia Z Ultra C6833
Stock .257 Unrooted

Samsung Galaxy Note GT-N7000, iPhone 3GS, HTC Touch Diamond, HTC Touch Pro, HTC Universal, Sony Ericsson P990i, boat load of nokia's for a long time.

I love this site!!! Thanks to all
 
NuttinSpecial
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Originally Posted by SpyderTracks View Post
If you can't get a connection cos you can't unlock the phone, then you could try an mhl cable to port the screen to a monitor and do a normal factory reset via settings menu.
Thanks for the idea. I completely forgot i had a usb on the go adapter. I plugged it in and used a wired mouse and it worked just fine. I managed to save my pics and reset the phone. Thanks man!
 
SpyderTracks
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Thanks for the idea. I completely forgot i had a usb on the go adapter. I plugged it in and used a wired mouse and it worked just fine. I managed to save my pics and reset the phone. Thanks man!
Nice one. Glad it's sorted.

Sent from my C6833 using XDA Premium 4 mobile app
Sony Xperia Z Ultra C6833
Stock .257 Unrooted

Samsung Galaxy Note GT-N7000, iPhone 3GS, HTC Touch Diamond, HTC Touch Pro, HTC Universal, Sony Ericsson P990i, boat load of nokia's for a long time.

I love this site!!! Thanks to all
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