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[Q] Int. Note3 wont recognize pin after official OTA

4th January 2014, 10:55 AM |#1  
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Hello guys,

I have encountered i problem after i updated my international note 3 officially.It said there is a new update for my device so i downloaded and updated it then it wouldnt recognize my pin.I took the sim card out then it said there is another OTA available.I downloaded and updated again in hope for a fix but it didnt recognize this time either.I blocked it and tried the PUK1 and PUK2 codes neither them both worked.Im using it now without my sim card.Its not rooted btw.


Thank you have a good day!
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4th January 2014, 11:14 AM |#2  
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Only thing I can think off is boot to recovery and factory reset, see if it fixes it.

If not then you'd probably need to flash stock via ODIN.

However you need to note that reactivation lock must be off -- do you remember/know if it is off or on?

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4th January 2014, 11:27 AM |#3  
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Quote:
Originally Posted by radicalisto

Only thing I can think off is boot to recovery and factory reset, see if it fixes it.

If not then you'd probably need to flash stock via ODIN.

However you need to note that reactivation lock must be off -- do you remember/know if it is off or on?

Sent from my SM-N9005 using XDA Premium 4 mobile app

Its off sir under the Security settings.
4th January 2014, 11:44 AM |#4  
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You can re flash your stock rom via ODIN, have a read around and make sure you are 100% confident in doing so, then when your phone boots back up, you should be able to enter your puk code to unlock your sim.

I cannot stress enough the importance of reading as much as your brain can take in so that you are absolutely confident in what re flashing etc entails.

Good luck and keep the thread posted on your progress

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4th January 2014, 12:18 PM |#5  
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Thank you i will.Do you have any suggestions on how to backup my apps and data since im not rooted and cant use titanium backup nothing come to my mind.Thank you
4th January 2014, 12:30 PM |#6  
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Try helium for backup without root

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4th January 2014, 11:43 PM |#7  
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Today i changed my sim card the technician told me that my sim was damaged so thats the cause of the problem i got a new one that works perfectly.Thank you so much!
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