How to obtain warranty info of S4 ?
- Thread starter GalaxySIIII
- Start date
yeah that fault STILL presists .. and now 4 hours back this no service happened .. i contacted samsung already yesterday they replied this :
McKinley [ 2184002434 ] 04.01.2014 10:56:18
Customer reference number: 2114233273
Email response ID: 2119625867
Please quote your customer reference number when contacting Samsung.
Dear Ethos,
Thank you for contacting Samsung.
I can advise you that all of our mobile devices come with a
manufacturers 24 month warranty.
As long as you have proof of purchase showing that the device was bought
within the last 2 years, then it is automatically within warranty.
Alternatively, if you do not have proof of purchase, there is still a 24
month warranty on the phone from the date of manufacture.
I can see from the purchase date that you have supplied us on your
account (10.12.2013) that this phone is well within in warranty.
Therefore if you have any issues with the device we will be able to help
you with it.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Ryan
Online Support Team
SAMSUNG Customer Support Centre
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03.01.2014 23:01:00
I need to know if this phone is still in warranty
thnx
Strange thing is when i use virgin sim it shows virgin but once i make call it dials but after few secs it cuts the call..
Theres a good chance theyll tell you they wont fix it under warranty.You cant get rid of that knox 0x1.
I never seen your post about that.But you have nothing to lose trying for warrant as you might get lucky
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yeah i was thinking same .. bcos i did now stock .. all is like official .. so ill give try .. tho
will be contacting them on monday
i did right and i updated phone via kies 3 latest uemk8 and still no service.. it will find networks but once i trying register it wont do it ... like been banned or blacklisted or something .. where i can check whether is not blacklisted ?
---------- Post added at 09:48 AM ---------- Previous post was at 09:37 AM ----------
I see all correct here. The unique thing u can do is update it by Kies 3. Try if u can call and if u still having the advice "no service network" u can get it to the service center :highfive:Is this CSC correct ?
bcos originaly I had EMK8 in phone ..
---------- Post added at 09:48 AM ---------- Previous post was at 09:37 AM ----------
I see all correct here. The unique thing u can do is update it by Kies 3. Try if u can call and if u still having the advice "no service network" u can get it to the service center :highfive:
it is weird when i put o2 sim it shows H+ without service .. means data flowing ..
Last edited:
---------- Post added at 09:48 AM ---------- Previous post was at 09:37 AM ----------
I see all correct here. The unique thing u can do is update it by Kies 3. Try if u can call and if u still having the advice "no service network" u can get it to the service center :highfive:
ive updated to this via kies 3
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31I don't think there's any way of checking warranty status like Apple products. But as it was only released last year in April time wise it should still be in warranty, just depends on where you got the phone from and maybe if you need proof of purchase etc
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