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[Q] screen is on while charging

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Plug [Q] screen is on while charging

The screen on my wife's S4 from ATT stays on while charging.
If you press the power button, it'll go away for a while but then turns on again.
Disabling 'stay awake' in developer's options does not seem to help.
Is there any other way to keep the screen off?
Is there a danger of burning the screen?
The phone is not rooted.
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Location: Jacksonville, NC
Restore default settings may help.

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