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[Q] Motorola M XT905 & the ice age

8th January 2014, 12:02 AM |#1  
OP Junior Member
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Hi Guys.

I am new to this forum, so if any body could help me I would greatly appreciate it. My sister in-law has a Motorola Razar M XT905 that has completely frozen. When we try to turn the phone on it turns on but only shows the Motorola logo.

The carrier and Motorola support have recommended a factory reboot. This all fine and well but I will loose data and very important photos that I relay don't want to loose. If anyone has suggestions please please help me and my family.

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