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[Q] i9505 headphone and bluetooth sound problem

9th January 2014, 11:41 AM |#1  
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Hi, i got a swedish galaxy s4 i9505 unlocked with 4.3, latest updates and everything.
But whenever i play music in my headphones or bluetooth device (original samsung and bose ae2 for headphones and a logitech ue boombox) the sound messes up and starts to clic and scratch from time to time, i have to unplugg the headphones/bluetooth device, clean ram and restart the musicplayer for it to go away.
I use jet audio pro, but doesn't matter what musicplayer i use, the stock one is also weird.

Anyone have the same problem or solution?
 
 
9th January 2014, 11:56 AM |#2  
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Quote:
Originally Posted by Moffe11

Hi, i got a swedish galaxy s4 i9505 unlocked with 4.3, latest updates and everything.
But whenever i play music in my headphones or bluetooth device (original samsung and bose ae2 for headphones and a logitech ue boombox) the sound messes up and starts to clic and scratch from time to time, i have to unplugg the headphones/bluetooth device, clean ram and restart the musicplayer for it to go away.
I use jet audio pro, but doesn't matter what musicplayer i use, the stock one is also weird.

Anyone have the same problem or solution?

Try to go to recovery and do a wipe cache/Factory reset your phone. If the proble still persist try to reflash the 4.3 stock rom from samsung. have a nice day.
9th January 2014, 01:20 PM |#3  
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Quote:
Originally Posted by Moffe11

Hi, i got a swedish galaxy s4 i9505 unlocked with 4.3, latest updates and everything.
But whenever i play music in my headphones or bluetooth device (original samsung and bose ae2 for headphones and a logitech ue boombox) the sound messes up and starts to clic and scratch from time to time, i have to unplugg the headphones/bluetooth device, clean ram and restart the musicplayer for it to go away.
I use jet audio pro, but doesn't matter what musicplayer i use, the stock one is also weird.

Anyone have the same problem or solution?

Go to Apps - Settings - More - About device and make us a screenshot (Home button + Power button)
9th January 2014, 02:16 PM |#4  
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There we are
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Last edited by Moffe11; 9th January 2014 at 02:23 PM.
9th January 2014, 03:37 PM |#5  
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Quote:
Originally Posted by Moffe11

There we are

Install Kies 3 and conect ur phone to ur pc. Make us a screenshot like in the pic attached
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9th January 2014, 04:38 PM |#6  
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Quote:
Originally Posted by Joku1981

Install Kies 3 and conect ur phone to ur pc. Make us a screenshot like in the pic attached

Here
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9th January 2014, 04:44 PM |#7  
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Quote:
Originally Posted by Moffe11

Here

All seems correct. U can do this:
- Make a Internal Memory Backup. VERY IMPORTANT!!
- Do a factory reset (this will erase ur Internal Memory!!! )
- From your home screen press the apps icon in the lower right corner.
- Find and press the settings icon.
- In the upper end of the screen press the accounts tab.
- in the bottom of the next screen press the Backup and reset button.
- Press the factory data reset.
- Read the info on your cell phone screen and hit Reset device.
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