Originally Posted by scott_doyland
I have unlocked the bootloader and if a hardware fault occured I would ask Motorola to fix it, if they said no as my warranty is void (and refuse to fix it whatever I say) my only option is to then take to them court. Am I going to do that over a £160 phone - no Im not, I'll just buy a new phone as taking Motorola to court isnt something I fancy doing
Did you buy the phone from Motorola directly? Probably no.
Amazon, Tesco, Phones4you etc...
The warranty contract which is provided by EU law is not between you and the manufacturer (Motorola), but between you and the seller.
So if you have a hardware fault, you send/take the phone back to the seller. It's true that If they don't replace it right away, they'll probably send it to Motorola for repair anyways, and Motorola can say that your warranty is void.
But in this article
this article they say:
"In case the seller refuses your right to repair or replace the device, you can sue him in a civil litigation and can report the incident to the national authority. In many European countries such action does not even require hiring a lawyer and is most of the time ensured by consumers associations."