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Losing 4G sign and cannot connect to Internet and send pics

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By shaqqq, Senior Member on 10th January 2014, 03:40 AM
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Does anyone know why this is happening? I can't go on the Internet and send pictures. I tried restarting the phone and taking the battery out and all. I tried messing with the mobile network settings still didn't fix it

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10th January 2014, 04:43 AM |#2  
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Quote:
Originally Posted by shaqqq

Does anyone know why this is happening? I can't go on the Internet and send pictures. I tried restarting the phone and taking the battery out and all. I tried messing with the mobile network settings still didn't fix it

Sent from my SAMSUNG-SM-N900A using Tapatalk

Mine does the same thing, but I use wifi when at home so I have not noticed. Maybe it is a network issue on their end. When i turn off wifi I get my 4G/LTE symbol on the top bar so it is working. I still get the same issue as you have pictured. I don't believe that is actually used by AT&T now. In either case even though it says failed mine still works so your issue lies elsewhere if it is not working.
Last edited by Solarenemy68; 10th January 2014 at 04:45 AM.
10th January 2014, 05:43 AM |#3  
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Quote:
Originally Posted by shaqqq

Does anyone know why this is happening? I can't go on the Internet and send pictures. I tried restarting the phone and taking the battery out and all. I tried messing with the mobile network settings still didn't fix it

Sent from my SAMSUNG-SM-N900A using Tapatalk

Try a network reset from this thread. Can't hurt, may fix it, easy.
10th January 2014, 09:05 AM |#4  
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How do I do the network reset?

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10th January 2014, 06:09 PM |#5  
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Have you checked your APN settings? I would also try power cycling and if all else fails try contacting ATT. If you dont have any apns, search around and you should find them.
10th January 2014, 09:45 PM |#6  
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Tried all that. How do I reset network settings?

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