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[Q] Girlfriend's S4 sent up for repair ... will all data be deleted?

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By siemz, Senior Member on 10th January 2014, 12:40 PM
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Hello everyone

My girlfriend has sent her S4 up for repair because apparently it wouldn't power up anymore, (I Couldn't help and try to fix it due distance and no one really in her family knows how to fix things such as...) so after going to a store they sent it up for repair. She got the SD out of it.

I was wondering how they do it at Samsung, she had the SD card in all the time while using it daily, and had Google+ logged in.
But there are no photo's on her Google+ and she doesn't know about her SD yet.

So the big question is : Will she lose her data, and 5000(+) photo's?!

Kindest regards.
Siem
 
 
10th January 2014, 01:04 PM |#2  
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They will still be in her dropbox account!.
10th January 2014, 01:15 PM |#3  
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Quote:
Originally Posted by theunderling

They will still be in her dropbox account!.

Dropbox? I don't think she mentioned having that setup..
10th January 2014, 01:20 PM |#4  
Is your phone traceable
I mean that did you turn on the backup setting on the settings menu

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10th January 2014, 01:31 PM |#5  
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Quote:
Originally Posted by KIBS2173

Is your phone traceable
I mean that did you turn on the backup setting on the settings menu

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I do not mean to talk bad about her but she isn't the best with Technology, so if it isn't standard turned on then sadly I don't think so, no.
10th January 2014, 01:53 PM |#6  
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If her photos are saved on the internal storage then yes, it would probably be gone. The service center guys will always highlight to you if data will be gone

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10th January 2014, 07:27 PM |#7  
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Quote:
Originally Posted by siemz

Dropbox? I don't think she mentioned having that setup..

My moneys on they wipe the phone.If stuff on the phone is important she should back up her stuff to dropbox or mega.
Its the same scenario shes in as if she lost the phone.
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10th January 2014, 11:45 PM |#8  
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When it doesn't boot anymore they replace the whole sdcard most of the time.

If it's an external sd card they won't touch it, if you're talking about the internal then it's most likely wiped
11th January 2014, 04:58 AM |#9  
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Quote:
Originally Posted by siemz

Hello everyone

My girlfriend has sent her S4 up for repair because apparently it wouldn't power up anymore, (I Couldn't help and try to fix it due distance and no one really in her family knows how to fix things such as...) so after going to a store they sent it up for repair. She got the SD out of it.

I was wondering how they do it at Samsung, she had the SD card in all the time while using it daily, and had Google+ logged in.
But there are no photo's on her Google+ and she doesn't know about her SD yet.

So the big question is : Will she lose her data, and 5000(+) photo's?!

Kindest regards.
Siem

The most probally answer is: yes, she will lost everything.
11th January 2014, 06:16 AM |#10  
Same answer she will lose everything

Sent from my Opal 800 using xda app-developers app
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