My phone did need to be JTAG'd. I did a little searching and found someone on eBay who goes by patrickwalls. He has 100% positive feedback, and he just hit 1000 happy customers so I felt pretty confident. He charges $28 for the JTAG recovery. For an additional $20, he rooted my phone and installed CM 11 (I was spooked after bricking my phone...I'll get over it). His communication was almost instantaneous, and the turnaround was only 3 days (he's in Maryland, I'm in Virginia so that helps). Free return shipping via 1st class package; upgrades and insurance are available. Could not be happier with his service.