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Help!!!No sound in calls in samsung

9th January 2014, 10:05 PM |#1  
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Hello i have samsung galaxy young duos 6312 and in the last days i don;t have sound during incoming or outcoming calls so i can;t hear the other person..when i reboot the phone i can make one call normally but after that the problems appears again...meanwhile the viber works properly without sounds problems...how can i fix it???
 
 
11th January 2014, 10:16 PM |#2  
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try to reset factory settings. if the problem appear again try re-flash stock fw.,but dont forget to backup your data.
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