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Help!!!No sound in calls in samsung

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Thanks Meter 0
Posts: 6
Join Date: Dec 2013
Default Help!!!No sound in calls in samsung

Hello i have samsung galaxy young duos 6312 and in the last days i don;t have sound during incoming or outcoming calls so i can;t hear the other person..when i reboot the phone i can make one call normally but after that the problems appears again...meanwhile the viber works properly without sounds can i fix it???
Thanks Meter 3
Posts: 36
Join Date: Aug 2011
try to reset factory settings. if the problem appear again try re-flash stock fw.,but dont forget to backup your data.
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