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Mailing back to AT&T

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By Julian713, Senior Member on 11th January 2014, 10:53 PM
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Hi guys,
So my HTC One had the issue with where in low light I get the purple tint. I called AT&T and they said they will send me a new replacement phone and I just have to mail them back the old one. So the one I have has a custom ROM on it and the bootloader is unlock. Before I send it back, what should I exactly do? I'm assuming I should put a stock ROM on it, guessing there is one out there. Do I have to relock the bootloader? Thank you any advice would be great.
 
 
11th January 2014, 11:13 PM |#2  
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Quote:
Originally Posted by Julian713

Hi guys,
So my HTC One had the issue with where in low light I get the purple tint. I called AT&T and they said they will send me a new replacement phone and I just have to mail them back the old one. So the one I have has a custom ROM on it and the bootloader is unlock. Before I send it back, what should I exactly do? I'm assuming I should put a stock ROM on it, guessing there is one out there. Do I have to relock the bootloader? Thank you any advice would be great.

their are no less than 2 guides on returning to stock .. use search
11th January 2014, 11:16 PM |#3  
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I wasnt asking on how to do that, I know how to search. I was just asking if i really needed to relock the bootloader? Stock ROM is easy. Thank you, looking up returning to stock.
11th January 2014, 11:20 PM |#4  
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Originally Posted by Julian713

I wasnt asking on how to do that, I know how to search. I was just asking if i really needed to relock the bootloader? Stock ROM is easy. Thank you, looking up returning to stock.

well most people that are returning their device want it to look like it was never rooted ..so theirs guides for returning to stock ..not just flashing a stock rom
11th January 2014, 11:22 PM |#5  
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Yeah i'm just following "[Stock ROM] Easy Stock Reset | Many Versions | Stock ROM + Recovery + Radio Included" guide.

http://forum.xda-developers.com/show....php?t=2471869
11th January 2014, 11:23 PM |#6  
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Quote:
Originally Posted by Julian713

Yeah i'm just following "[Stock ROM] Easy Stock Reset | Many Versions | Stock ROM + Recovery + Radio Included" guide.

this is another one you should look at before you start
http://forum.xda-developers.com/show....php?t=2358738
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11th January 2014, 11:24 PM |#7  
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Originally Posted by clsA

this is another one you should look at before you start
http://forum.xda-developers.com/show....php?t=2358738

Great! Thanks for the help bud!
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