[Q] Problem with daughters xoom
Daughter loves her xoom but a few days ago her password quit working- same password she has used since she got it in 2012, plus it doesn't show my wifi network on the unlock screen anymore. Xoom is bone stock with all current updates.
I figure it was stuck in a loop and attempted soft reboot-no luck...on to hard reset, pwr+down vol., goes to android recovery but no selection available just a picture of android on it's back with access hatch open and a large red triangle containing an exclamation point...froze up at that point but would soft reset and reboot to unlock screen but still no-go on the password and no-go on identifying the network.
I have gone through this 5-6 time since with no luck but now it will not go to android recovery, but instead "starting fastboot protocol support" comes up every time in LH corner of the screen.
I have exhausted my limited knowledge...any ideas??? Motorola support online was a waste of time and they want $100 if I send it in.
Thank you in advance.