Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,737,675 Members 46,024 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Refurbished or new?

Tip us?
 
santro652
Old
#1  
Member - OP
Thanks Meter 0
Posts: 52
Join Date: Sep 2009
Location: Bangalore
Default [Q] Refurbished or new?

HI GUYS,

My z1 had camera issues and the service center guys said they will give me a new device but these guys did not take the box, I am wondering that these guys are just bluffing, is there a way for me to find if the device I am getting is new?
 
bogdan wst
Old
#2  
bogdan wst's Avatar
Senior Member
Thanks Meter 29
Posts: 171
Join Date: Nov 2009
I have got my Z1 replaced the same way. They didn't take the box, the charger or the headphones. They gave me a brand new one. It was covered in those plastic film foils, it came in. 534 firmware and, the most important thing, it had A NEW IMEI. So, stay cool. You will get a brand new device for sure.

Sent from my C6903 using XDA Premium 4 mobile app
Z1
 
One Twelve
Old
#3  
Senior Member
Thanks Meter 96
Posts: 673
Join Date: Oct 2013
Quote:
Originally Posted by santro652 View Post
My z1 had camera issues and the service center guys said they will give me a new device but these guys did not take the box, I am wondering that these guys are just bluffing, is there a way for me to find if the device I am getting is new?
What price did you pay for your Z1 ? was it online or from a shop. The camera issue you've had has happened to others as well.
 
santro652
Old
#4  
Member - OP
Thanks Meter 0
Posts: 52
Join Date: Sep 2009
Location: Bangalore
Quote:
Originally Posted by One Twelve View Post
What price did you pay for your Z1 ? was it online or from a shop. The camera issue you've had has happened to others as well.
Hi,

Bought this online on flipkart on new year sale actual price INR rs 37500 and another 10% on HDFC credit card, so approx 33500.
 
santro652
Old
#5  
Member - OP
Thanks Meter 0
Posts: 52
Join Date: Sep 2009
Location: Bangalore
Quote:
Originally Posted by bogdan wst View Post
I have got my Z1 replaced the same way. They didn't take the box, the charger or the headphones. They gave me a brand new one. It was covered in those plastic film foils, it came in. 534 firmware and, the most important thing, it had A NEW IMEI. So, stay cool. You will get a brand new device for sure.

Sent from my C6903 using XDA Premium 4 mobile app
Thanks for sharing your experience, hopefully the same procedures are followed back in India.

But do you or anyone actually know how to find if the phone is new or refurbished

Is it possible by the IMEI nukber or ahynsoftware?
 
bogdan wst
Old
(Last edited by bogdan wst; 14th January 2014 at 07:48 AM.)
#6  
bogdan wst's Avatar
Senior Member
Thanks Meter 29
Posts: 171
Join Date: Nov 2009
I don't think so. Just check the phone's build quality and any traces of it being used before.

Although Sony's policy allows the replacement with a refurbished phone, the law in my country doesn't allow that. It clearly states that the repairs must be done using new materials or - if it comes to a replacement - the replacement device must be a brand new one.
Sent from my C6903 using XDA Premium 4 mobile app
Z1
 
One Twelve
Old
(Last edited by One Twelve; 14th January 2014 at 08:10 AM.)
#7  
Senior Member
Thanks Meter 96
Posts: 673
Join Date: Oct 2013
Quote:
Originally Posted by santro652 View Post
Hi,

Bought this online on flipkart on new year sale actual price INR rs 37500 and another 10% on HDFC credit card, so approx 33500.
It's a good deal, the online sources tend to beat the shops but then i'm a bit leery to buy something this expensive on line. Don't mind paying a little more premium to avoid such issues. Somebody else had ordered earlier from homeshop18 and had the same issue. Took about a month to get a replacement as the vendor was not in the same city.



---------- Post added at 01:34 PM ---------- Previous post was at 01:32 PM ----------

Quote:
Originally Posted by santro652 View Post
Is it possible by the IMEI nukber or ahynsoftware?
IMEI is unique for every phone.

Chance is good you will get a another one as they do not service Z1 in India, it has to be shipped over to Sweden.

Whether new or refurbished is the question ? does it show any wear or tear, you will have to examine closely. Coming in a sealed box does not mean too much.

Tags
refurbished, sony
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

Android 4.4.3 Begins Rolling Out to European HTC One M8

Shortly after the USA Unlocked and Developer Editions of the HTC One M8 received the … more

Modernize Your Emails with Email Popup

SMS andHangouts messages likely won’t ever replace traditional Emails for more formal … more

Change Your Toast Notification Style with XToast

Android uses multipletypes of notifications. One of these isknown as a toast notification. … more

Port Sony Xperia Themes to CyanogenMod 11 with Ease

In addition the obvious proficiency with graphics, creating agood Android theme … more