Originally Posted by Nihilian
I've already tried that with no luck.
1- Make a backup of ur Internal Memory
2- Do a factory reset:
- From your home screen press the apps icon in the lower right corner.
- Find and press the settings icon.
- In the upper end of the screen press the accounts tab.
- In the bottom of the next screen press the Backup and reset button.
- Press the factory data reset.
- Read the info on your cell phone screen and hit Reset device.
CLICK "THANKS" BUTTON IF I HELPED YA