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At Max Brightness display is full of stripes

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naramsim1
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Default At Max Brightness display is full of stripes

hi guys! i have bought a moto g, recently, i havent unlocked nor rooted

the problem is: when i put at max brightness in the screen appears some horizontal strips, i've tried to take a screenshot, but in there there are no stripes..

its a hardware problem, i think.... some issues?
i must return it to the customer??

thanks
 
gee2012
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(Last edited by gee2012; 2nd January 2014 at 10:48 AM.)
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Quote:
Originally Posted by naramsim1 View Post
hi guys! i have bought a moto g, recently, i havent unlocked nor rooted

the problem is: when i put at max brightness in the screen appears some horizontal strips, i've tried to take a screenshot, but in there there are no stripes..

its a hardware problem, i think.... some issues?
i must return it to the customer??

thanks
Don`t have this issue myself, try a data factory reset if all else fails that may help sometimes. Otherwise it might be a hardware issue. Do you also see these stripes with full brightness in apps like YouTube e.g?
USE Search: /this thread /all threads/Google before posting your question, you`re most likely not the first one having this issue
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naramsim1
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when i use youtube, if i maximize the brightness, youtube slow down and then apper the stripes...

should i reset?
 
gee2012
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(Last edited by gee2012; 2nd January 2014 at 11:31 AM.)
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Originally Posted by naramsim1 View Post
when i use youtube, if i maximize the brightness, youtube slow down and then apper the stripes...

should i reset?
Just tried YouTube on full brightess and had no slowdowns whatsoever or any visible stripes. Try a factory reset and if that doesn`t help there may be a problem with the graphics gpu and i would return it asap.
USE Search: /this thread /all threads/Google before posting your question, you`re most likely not the first one having this issue
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naramsim1
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thanks mate!

 
FuelFlo
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Does it only show stripes on specific colors?

I had this on my GNex...where i could see this stationary stripes with red or blue at high brightnes settings. Stationary means, that the stripes didnt move even when i was scrolling a red/blue image.

As this is most probably a hardware issue, i send it back to samsung and they replaced the screen...

cheers
Flo
 
naramsim1
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probably is an hardware issue.

the problem is that i live in Italy, and the moto g come from amazon.co.uk... what i should do? contact amazon or motorola?
 
LysergicSommelier
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Originally Posted by naramsim1 View Post
probably is an hardware issue.

the problem is that i live in Italy, and the moto g come from amazon.co.uk... what i should do? contact amazon or motorola?
Mine has the same "issue", visibile only very close on medium-high brightness, it is a glass feature (as the weird reflections visibile on sunlight) and not a display problem, i think.

PS: I live in Italy and i bought the phone on amazon uk too.

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