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Cannot get note 3 to connect to mbp

16th January 2014, 01:34 AM |#1  
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I have a mac book pro and parallels installed with windows 7 and I can not get either to connect with the mbp. Any suggestions does not in going on osx and keeps trying to install the drivers on windows with the latest samsung drivers installed. I'm at a lost. First phone I have had this happen with. Gear mounts perfectly to both.

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16th January 2014, 04:18 AM |#2  
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If you have Kies installed open the .dmg installer and uninstall. Might be the problem. If that doesn't work I would shutdown parallels and see if it will connect to osx.

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16th January 2014, 07:42 AM |#3  
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what are you trying to do? transfer files? and does the laptop recognize your phone at all?
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