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Freezes while opening Lock Screen

OP nezt94

17th January 2014, 01:33 AM   |  #1  
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hey i have some problem with my galaxy s4 i9500, so here's the story : i've got some weird burn n reddish screen on my s4,, then i bring my s4 to the service center,, they had replace the screen for 4 times but still have that issue, then they say,, they going to replace the screen 1 more times but now with the mainboard. okay after 2weeks my s4 reddish screen fixed.
but now i have a new weird problem, everytime i try to unlock the phone ,, sometime it hangs ./ freeze,, and when i tap the power button or home button several times, it reboot itself. now im completely frustrated with my s4,, anyone have any tips to fix this lockscreen freezing? i already try to factory reset it and reinstall the firmware. anyone please help
17th January 2014, 02:03 AM   |  #2  
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Hi,

I believe after they changed your "mainboard" (which I'll understand is the motherboard) something went wrong, as you said you tried to factory reset and reinstall stock firmware and the problem still persists, I will recommend you taking it again to the Repair Center, try asking for another S4, I think it'll solve all your problems , when my Kindle had a battery I got a new one for free from Amazon, I guess you can try getting one S4 too from Samsung.

~Lord
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freeze, galaxy, i9500, lockscreen, siv
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