Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,740,721 Members 51,789 Now Online
XDA Developers Android and Mobile Development Forum

[Q] 4.3 OTA update issue. Help!

Tip us?
 
501STBattalion
Old
#1  
Junior Member - OP
Thanks Meter 0
Posts: 2
Join Date: Jan 2012
Question [Q] 4.3 OTA update issue. Help!

Hi guys,

I have searched the forums for the answer to this but without success.

I bought my Z ultra (C6802) a few months ago. Rooted it using Kingo and updated to 14.1.B.2.257 and everything was fine so I was happy. My Bootloader is still locked however I have root.

Now a few weeks back I've seen an OTA flash up offering the 14.2.A.0.290 (4.3) update. I finally decided I'd go with the OTA update, however after trying to let it do its thing, it doesn't upgrade properly and after rebooting etc gives me an error saying "Could not install new software update. Try again."

I have tried a couple of things to get this working:

1. Tried clearing the data for update centre and redownloading.

2. Tried temp unrooting using OTA rootkeeper.

Neither of these make any difference.

I think after rooting that I uninstalled a couple of default Sony apps that were no longer needed (very carefully). Could this be the reason for the OTA failing?

Any suggestions?

Thanks in advance.
 
LordManhattan
Old
#2  
Account currently disabled
Thanks Meter 5648
Posts: 15,002
Join Date: Oct 2007
Location: Kepler-34b
You have to update using PC Companion. You'll lose root though, but you'd lose that either way, so just update through PCC and root it again.
 
blueether
Old
#3  
blueether's Avatar
Senior Member
Thanks Meter 967
Posts: 2,370
Join Date: Jan 2011
Location: Te Awamutu, New Zealand

 
DONATE TO ME
Quote:
Originally Posted by LordManhattan View Post
You have to update using PC Companion. You'll lose root though, but you'd lose that either way, so just update through PCC and root it again.
before updating back up the TA partition

as @LordManhattan said you will lose root though. if you want to keep a locked BL you cant get root using the PCC way, you have to flash FTFs and recoveries etc, see the thread in the general section for locked BL
Charles
Alcatel One Touch "easy" -> Nokia 1110i -> Alcatel ame-408 -> Motorola Razr v3 -> Huawei u8100 -> Sony Xperia Z-Ultra

ROM:- Carbon
Kernel:- Pimped Kernel

Thankyou to all those that have donated to me over 2014.
 
LordManhattan
Old
#4  
Account currently disabled
Thanks Meter 5648
Posts: 15,002
Join Date: Oct 2007
Location: Kepler-34b
YES. Backup your TA partition!
 
501STBattalion
Old
#5  
Junior Member - OP
Thanks Meter 0
Posts: 2
Join Date: Jan 2012
Ok thanks for the responses guys. I've already backed up my TA partition before, but will try flashing using PC companion later.

Sent from my C6802 using Tapatalk
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes