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[Q] How to change device status to "official" [NEED HELP FAST]?

OP Fe4r_[KiNg]*

17th January 2014, 04:42 PM   |  #1  
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Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.

I need to unroot my phone before sending it to service.

If I unroot my phone with SU app, will phone status get back to "official" or not?
Can I change devise status to "official" on some other safe way (without tripping KNOX)?

By the way, Im from Croatia "EU".

Thanks!
17th January 2014, 05:27 PM   |  #2  
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Here bro:
http://forum.xda-developers.com/show....php?t=2265477

And search before make a new thread.
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17th January 2014, 06:24 PM   |  #3  
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I forgot to say, I have stock ROM on my phone, I was only rooted him.

Excuse me for my bad english.
17th January 2014, 06:44 PM   |  #4  
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Quote:
Originally Posted by Fe4r_[KiNg]*

Hi, few days ago I rooted my phone "Samsung Galaxy S4 GT-I9505" with SafeRoot metod.
Now my phone starts rebooting all the time when battery is lower then 50% and now I must send it to service.

By the way, Im from Croatia "EU".

Thanks!

What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen

If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.

Good luck.
17th January 2014, 06:50 PM   |  #5  
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Quote:
Originally Posted by spamtrash

What you need to do:
1. take out the cover of your phone.
2. remove the battery
3. check if the battery's serial begins with: BD
4. Visually, by putting on flat surface, check if your battery is swollen

If answer to 3 or/and 4 is: YES, you have to call Samsung service centre claiming that you have the battery with BD number, that it is swollen visually and that you require replacement battery under the warranty.

Good luck.

Im sure that 4. is YES, BUT I will se 3. later.

The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.
17th January 2014, 06:54 PM   |  #6  
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Quote:
Originally Posted by Fe4r_[KiNg]*

Im sure that 4. is YES, BUT I will se 3. later.

The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.

read more info here.

It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.
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17th January 2014, 06:59 PM   |  #7  
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Quote:
Originally Posted by Fe4r_[KiNg]*

Im sure that 4. is YES, BUT I will se 3. later.

The problem starts only when battery is under the 50%, when battery is 50% to 100% phone works without problems.

Im guessing this is battery problem , dont you have any spare battery or something to see if its gonna get fix? its just a few dollars you know. rather than sending for repair and it takes exactly 1 to 2 weeks :S. and if you wanna Download a stock rom base from your country , you can get it from here. Have a nice day.
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17th January 2014, 06:59 PM   |  #8  
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Quote:
Originally Posted by spamtrash

read more info here.

It is the old story, however be quick. In my case battery swollen so badly, that it pushed out the screen a bit.

I hope that battery will survive till tomorrow.
17th January 2014, 07:03 PM   |  #9  
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Quote:
Originally Posted by Fe4r_[KiNg]*

I hope that battery will survive till tomorrow.

When I notced that the screen is bent, I just removed the rear cover, moved out the battery slightly (just to make the contact), placed it in the case, and was using the phone for some 2 weeks, so be cool

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