Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

Sending phone in for fix up. Need help.

OP lreyes

18th January 2014, 01:41 AM   |  #1  
lreyes's Avatar
OP Senior Member
Thanks Meter: 499
 
1,425 posts
Join Date:Joined: Jun 2012
More
Hey,
Well my phones digitizer is failing and is very sensitive. If I press hard enough it'll make some dead pixels. The screen is also out of place on the phone. The top right corner of the screen is inside of the frame. If I send my phone in will it give me my EVO back or a newer phone like everyone was talking about in that on thread?
Would they care if its S-off? And rooted?

Sent from my EVO using Tapatalk
18th January 2014, 02:13 AM   |  #2  
Magnum_Enforcer's Avatar
Recognized Contributor
Flag Birmingham, AL
Thanks Meter: 2,183
 
4,003 posts
Join Date:Joined: Jul 2012
Donate to Me
More
Quote:
Originally Posted by lreyes

Hey,
Well my phones digitizer is failing and is very sensitive. If I press hard enough it'll make some dead pixels. The screen is also out of place on the phone. The top right corner of the screen is inside of the frame. If I send my phone in will it give me my EVO back or a newer phone like everyone was talking about in that on thread?
Would they care if its S-off? And rooted?

Sent from my EVO using Tapatalk

Who are you sending it to? Sprint or HTC?

Sent from my HTC EVO 4G LTE
18th January 2014, 02:16 AM   |  #3  
lreyes's Avatar
OP Senior Member
Thanks Meter: 499
 
1,425 posts
Join Date:Joined: Jun 2012
More
Quote:
Originally Posted by FinZ28

Who are you sending it to? Sprint or HTC?

Sent from my HTC EVO 4G LTE

Sprint its a $100 deductible.

Sent from my EVO using Tapatalk
18th January 2014, 02:39 AM   |  #4  
Magnum_Enforcer's Avatar
Recognized Contributor
Flag Birmingham, AL
Thanks Meter: 2,183
 
4,003 posts
Join Date:Joined: Jul 2012
Donate to Me
More
The issue of the phone being rooted and S-off seems to vary. I've seen some people mention that Sprint didn't care, while others mentioned having issues getting Sprint to fix or replace devices based on the fact that it's rooted. As far as whether or not you'll get your phone back or get another EVO LTE, I'm not sure how that works. When my wife had her S2 the power button went bad and I took it to Sprint, who replaced it with another S2.

Sent from my HTC EVO 4G LTE
The Following User Says Thank You to Magnum_Enforcer For This Useful Post: [ View ]
18th January 2014, 06:26 AM   |  #5  
RayTrue04's Avatar
Senior Member
Flag Hartford, CT
Thanks Meter: 465
 
1,609 posts
Join Date:Joined: Oct 2010
More
Probably replaced with an EVO LTE as they still have em in stock and you can even still purchase one for free with a contract. I suggest taking it in to Sprint first before doing the Asurion deductible. Sometimes they replace free of charge. Ps deductible is actually $150, I had to get one myself a while back..

Sent from my SPH-L900 using xda app-developers app
The Following User Says Thank You to RayTrue04 For This Useful Post: [ View ]
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes