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Touchscreen problem

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By MakaMika, Member on 17th January 2014, 01:47 PM
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18th January 2014, 01:16 AM |#11  
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Originally Posted by eclyptos

@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/show....php?t=2540950

Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.

Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.

My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
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18th January 2014, 09:46 AM |#12  
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Originally Posted by brapicoco

Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.

My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2

Is that for sure dude?but what if it is a hardware issue?
18th January 2014, 01:59 PM |#13  
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Originally Posted by MakaMika

Is that for sure dude?but what if it is a hardware issue?

This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
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18th January 2014, 02:42 PM |#14  
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Originally Posted by eclyptos

This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.

Hmmm,I see.You know im really confused now o_O
18th January 2014, 02:57 PM |#15  
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Originally Posted by MakaMika

Hmmm,I see.You know im really confused now o_O

Me too. I try to clarified, Sony never confirmed it's a hardware problem of they touch screen. People has different Touch Screen issues, someone when touch the aluminium frame the Touch Screen start working well again, someone else don't have that but have problem scrolling pages or opening the phone with pattern even if they touch the aluminium frame or not. So here is the confusion, who have to touch the aluminium frame to let working the Touch Screen saying it's a hardware related (kind of wrong phone sealing) and others who have the problem even when touching the aluminium frame or not saying it's a software related. Many said also after the update to 4.3 the touch screen get worse, like mine. Now do you understand the confusion? Many send the phones back via warranty, many waiting for a FW pointed to fix this issues. Developers are aware about this Touch Screen problem so they try to fix it, even if seems hardware related, with the release of the new updated FW .114, .124 or 136, who know?
Last edited by eclyptos; 18th January 2014 at 03:00 PM.
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18th January 2014, 03:04 PM |#16  
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Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
18th January 2014, 03:04 PM |#17  
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Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
18th January 2014, 03:59 PM |#18  
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Originally Posted by ffp.

Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain

Exactly, we don't know this yet. We have to wait for a new FW pointed to fix this problem. If they do it's a software issue.

---------- Post added at 04:59 PM ---------- Previous post was at 04:09 PM ----------

Quote:
Originally Posted by MakaMika

Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it

You definitely should send it back. The FW I think it's the last chance.
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